Railway Stations: Ticket Office Closures Debate

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Department: Department for Transport

Railway Stations: Ticket Office Closures

Lord Cormack Excerpts
Wednesday 20th September 2023

(1 year, 3 months ago)

Lords Chamber
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Baroness Vere of Norbiton Portrait Baroness Vere of Norbiton (Con)
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The important thing to understand here is that this is a genuine consultation. The people who have received all the responses to the consultation are independent—they are independent passenger bodies, including Transport Focus and London TravelWatch. They will look at the responses that they get and the proposals put to them by the TOCs. They will listen to concerns and refine the proposals with the TOCs to ensure that appropriate service levels are being offered.

Lord Cormack Portrait Lord Cormack (Con)
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My Lords, will the figures be published? Does my noble friend the Minister not realise that many of us get the feeling that it has been decided that this is what we want when many of us do not?