Telecommunications Fraud: Reimbursement of Victims

Lord Browne of Ladyton Excerpts

Wednesday 14th May 2025 Lords Chamber

[Lord Hanson of Flint (Lab)]

Absolutely; that is an extremely valuable point. Again in the upcoming fraud strategy, we will look at a number of countries from which fraud emanates. We have put just under £1 million into supporting the United Nations conference on this very issue, which will be held next year; the UK is leading the charge on that. For those noble Lords who may have missed me, a couple of weeks ago I spent four days in Nigeria dealing with the Nigerian Government and, with them, signing a charter to look at joint co-operation on fraud that emanates from both our country and theirs collectively; that is the first of a number of charters and codes of practice that we will look at with other countries. This is an extremely important point: there are certain areas from which fraud emanates very strongly. We need an international response to what is an international criminal gang operation.

[Lord Browne of Ladyton (Lab)]

My Lords, I recollect that, when I was a member of the special Select Committee on fraud, we had the privilege of hearing evidence from a representative of the company that was providing me with mobile telephony. Of course, the first sentence of the evidence that they gave was, “We take this issue very seriously”. I had in fact spent five hours, on a train from Scotland, reading the terms and conditions of my contract with the company; I suspect that no other Member of your Lordships’ House has done that. The word “fraud” appeared nowhere in the contract that I had with it. It would be simple for providers to make it clear to those to whom they give the privilege of using their system that, if they use it for fraud, not only will the contract be terminated but all other mobile providers will be told that they have that background. When we revise the fraud strategy, can we insist that that simple requirement is made of mobile providers?

[Lord Hanson of Flint (Lab)]

One key area that we are focusing on in the revised fraud strategy is data sharing. I want to ensure that telecoms companies, telecommunications providers, platforms, the police and others share data where there is fraudulent activity. I hope that Members will bear with me but, when the fraud strategy comes out in due course, data sharing and how we can improve it will be one of our key aims as a Government.