(2 years, 2 months ago)
Lords ChamberLet me start by saying that the intention behind our efforts is not to issue punitive measures. Let us clear this up right now: as I have always said, sanctions are imposed only if there is no good reason for people not to take up an opportunity offered to them and they can do it. Some 98.9% of sanctions are down to the fact that people fail to turn up for interview, and the minute that they ring up to book the next appointment, the sanction is reviewed. At the DWP we do not go to work in the morning saying, “How many people can I sanction today?” That is just not the line. The noble Baroness raised a point about childcare, and it is number one on my list. I have just come back from the G7 where I spoke to my colleagues in Australia and Canada who have made enormous strides in improving childcare. The noble Baroness can take it from me that I am on the case.
My Lords, the number of people available for work is reducing primarily because of the increase in ill health in this country, as the Minister conceded. What discussions is her department is having with the Prime Minister, the Treasury and the Department of Health about how we start taking measures that will improve health in this country and move us away from being one of the unhealthiest countries in Europe?
I am not aware of any discussions with the Prime Minister, who probably has enough on her plate at the moment. We are well aware that the longer people have health problems—the longer they exist—the more difficult it is. We are working hand in glove with the Department of Health and with psychologists and psychotherapists to help people who have depression and anxiety. I have found that the best way to stop people losing their job because of mental health issues is to make sure that we work with the doctors so that when they give them their antidepressant prescription, they send them to us quickly and we can get them back to work sooner rather than later.
(2 years, 5 months ago)
Lords ChamberIt is correct that the household support fund has been extended until March 2023. The Government have kept it under review and extended it where possible and appropriate. The guidance for the household support fund is being written, and there will be a heavy emphasis on one-third of that money going to families with children.
My Lords, the Minister has a good heart. She says that she has a range of options which the Government are keeping under review. Can she share with the House which of those options she would like to see implemented?
(4 years, 2 months ago)
Lords ChamberI will say to the right reverend Prelate that we do not underestimate the seriousness of this situation. I think that we are all mindful of the impact that it can have on the lives of all those who are affected by unemployment. On the question I have been asked about mental health, I am not sure what support, fiscally or otherwise, is available, but I shall talk to my colleagues in the Department of Health and Social Care and write to the right reverend Prelate to confirm it.
My Lords, does the Minister recall the complaints that I have been making to her department about the increasingly poor performance of call centres? In conversations I have had with people working in call centres, they have said that they are very short of staff. When will the Government engage with all these call centres? They already have people there to do the training. They should get them to create the jobs that are needed so that proper performance standards are met by these companies—and if they are abroad, the work should be brought back home, which in turn will create many jobs for the young unemployed.
I can confirm to the noble Lord that I will go back to the department with this and speak to the Director General for Service Excellence. I also offer to meet with the noble Lord so that he can share his concerns verbally and get some answers.