Working From Home (Home-based Working Committee Report)

Lord Brooke of Alverthorpe Excerpts

Wednesday 10th June 2026 Lords Chamber

[Lord Brooke of Alverthorpe (Lab)]

My Lords, I am grateful to the committee for its work and its recommendations, and in particular very grateful to the chairman, the noble Baroness, Lady Scott of Needham Market, for a very comprehensive introduction.

I have some form on this. Rather like the noble Baroness, Lady Bottomley, I remember the days back in the 1980s and 1990s, when we were struggling with employers to introduce flexible working patterns. The Government were opposed to changes—they did not like it—yet we managed to persuade them that it was the right way forward. In turn, it was a way that saved the Civil Service; we had so many vacancies that we could not fill, but we retained women who were going to leave because they were offered flexible working hours, and we recruited many more women into the Civil Service because they had the opportunity of working in that way. It spread throughout the public service—and now the NHS would not operate without the kind of flexibility that was then introduced there.

There are big changes now, and it is quite interesting. I was not on the committee. Had I been, I would have raised the issue of looking at what we did here in the House. I find it amazing that we worked so well and transformed ourselves when we were working from home, and I would be interested to know whether we are keeping up to date the evidence that we produced of our working activities. When we are considering the need to decant, I wonder whether we have explored the alternative possibility of working from home and a repeat of what we did during Covid. It worked extraordinarily well indeed. We may have a hybrid variation on that theme, but I am sure it would save an awful lot of money, as is presently being talked about, being spent on restoration and renewal.

I was particularly interested in the committee’s point about productivity, like other noble Lords. We have to look at AI there, and I will be interested to see what work the Government are doing on AI and its link with home working. There are so many areas in which I think we could be using AI to assist with people working from home. There is a whole long list. It can have a role as a coach for home workers. It can be used as a costing and output companion, which is an important change and quite a worrying one. It can record the work completed and objectives achieved, assist in prioritisation of objectives and help overcome obstacles that people face. It can summarise and report, and it can identify training needs and monitor well-being as well as burnout risks. In short—and this has all come from AI—there is a whole range of activities that could be undertaken that would assist in a way that management would have been expected to do in the past.

AI would not need to be used simply as observing hours worked. We need to find mechanisms whereby we can calculate the cost of working in a more up-to-date fashion than we do at present. If you ask AI who is doing this, you will find that McKinsey, Accenture and the major companies of that ilk are doing this kind of work and producing models. They are quite expensive, but they will very much be the way that we will operate in the future. Are the Government doing work in this area and are they starting to run any experimentation to see how we can move it forward?