AI-generated Public Services

Lord Brooke of Alverthorpe Excerpts

Thursday 14th December 2023 Lords Chamber

[Baroness Neville-Rolfe (Con)]

I thank my noble friend for her report, which I have just picked up for my Christmas reading. It has been rather influential within the system. I do not know if my noble friend is aware of the cross-Whitehall ministerial group chaired by the new Minister for Technology, Saqib Bhatti MP. It will certainly look at how the digitally excluded can be helped in hubs in different ways. The library network already exists. I have always thought that this is very useful in communities. I have collaborated with bank expertise on fraud—which is my area of responsibility. I am grateful for the work of her committee. I will certainly take her point away.

[Lord Brooke of Alverthorpe (Lab)]

My Lords, was the noble Baroness briefed on a question which I asked on the last occasion when this topic came up? I asked if the Government were looking at developments with Paradot. The Minister who was answering did not know anything about it. Paradot is an online buddy. I have a therapist friend who believes he will be out of business in five years’ time because of the way in which this is developing. If this kind of change takes place, it will have a massive impact on what will happen in the public service.

[Baroness Neville-Rolfe (Con)]

The noble Lord makes a good point. The honest truth is that I was not aware of his intervention. Perhaps I can go away and get back to him on another occasion. This sounds a very interesting point and issue.