Oral Answers to Questions

Lord Austin of Dudley Excerpts
Tuesday 29th October 2019

(5 years ago)

Commons Chamber
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Caroline Dinenage Portrait Caroline Dinenage
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The hon. Gentleman is right to raise this. As I said in my first answer, it is important that we can work collaboratively with organisations in the private sector and across the NHS to make sure that patients, wherever they are in the country, in urban or rural areas, can access the right care and support when they need it.

Lord Austin of Dudley Portrait Ian Austin (Dudley North) (Ind)
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If the Minister and other Members want to find out how to provide a phenomenal audiology service, they should come to Dudley and visit the clinical CCG buildings at Brierley Hill. It is an amazing service. When I was referred to them for a hearing aid, I could not believe the service. You ring up and say “When can I come in?”, and they say “When would you like to come in?” “Could I come in tomorrow?” “What time would you like to arrive?”—no waiting lists, an absolutely phenomenal service. I was worried—

John Bercow Portrait Mr Speaker
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I call the Minister.

Lord Austin of Dudley Portrait Ian Austin (Dudley North) (Ind)
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I was worried that I was getting special treatment because I was the MP, but I was not; it is just an absolutely fantastic service, and I want to commend the brilliant men and women who provide it. It would be great if the Minister came to see them.

Caroline Dinenage Portrait Caroline Dinenage
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I don’t know about you, Mr Speaker, but I could listen to the hon. Gentleman talk all day. He is absolutely right to commend the wonderful services provided by the team in Dudley. I would be more than happy to visit at any time.