NHS: 111 Service Debate
Full Debate: Read Full DebateLord Allen of Kensington
Main Page: Lord Allen of Kensington (Labour - Life peer)Department Debates - View all Lord Allen of Kensington's debates with the Department of Health and Social Care
(8 years, 5 months ago)
Lords ChamberMy Lords, as I said, the decision to set up 111 was made back in 2008. The operation of 111, which includes the training and the capabilities of the people working in it, is carefully monitored by the CCGs—which commission 111 services by the licence under which 111 operates the NHS Pathways algorithms—and, of course, by the CQC.
My Lords, is the Minister confident that the NHS England workforce development plan will ensure that no chief executive or senior NHS staff can support covert operations, as we saw with South East Coast Ambulance Service, which affected up to 20,000 people? Is the Minister confident that this will be put in place?
My Lords, the noble Lord will be aware of the very severe problems at South East Coast Ambulance Service. The chairman has resigned. The chief executive is, I think, on gardening leave at the moment. NHS Improvement is very clear that it needs to sort out the management structure in that ambulance service.