(6 years, 4 months ago)
Commons ChamberUrgent Questions are proposed each morning by backbench MPs, and up to two may be selected each day by the Speaker. Chosen Urgent Questions are announced 30 minutes before Parliament sits each day.
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The Government are making a massive investment in transport in the north of England, but Labour Members seem to be intent on downplaying its scale. It is worth reminding the House that £13 billion is being invested in northern transport in the years to 2020, and £2.9 billion is being invested in the trans-Pennine route upgrade alone. It is entirely right for the Government to seek the maximum value for both passengers and taxpayers when it comes to how that money is spent.
It feels almost like groundhog day. Last night, again, it took me three hours to travel back to Brighton. What does the Transport Salaried Staffs Association, the union that represents staff—and I refer to my registered interest in that regard—say? It says that 95% of staff now face aggression from passengers whom they are unable to give any information, because the management does not give them any information, and 82% say that they have no trust in the management of the franchise any more. When will the Minister agree with passengers—and, now, with staff—and get rid of GTR?
Obviously, no staff in GTR or any other train operating company should accept, or should expect to suffer, abuse of any sort from passengers in these circumstances. As the hon. Gentleman knows, a hard review of GTR’s performance is now under way, and all options will be on the table following that review.