Procurement Bill [ Lords ] (Ninth sitting)

Lloyd Russell-Moyle Excerpts

Committee stage
Tuesday 21st February 2023 Public Bill Committees

[Florence Eshalomi (Vauxhall) (Lab/Co-op)]

I beg to move, That the clause be read a Second time.

It is a pleasure to serve under your chairship again, Mr Mundell. It is good to see all hon. Members back and raring to go on our favourite subject, the Procurement Bill. The new clause, which we think is really important, would introduce a public interest test when contracting authorities are considering outsourcing public services that are currently in-house, and when contracts are up for renewal.

The Opposition strongly believe that there is a place for the delivery of public services by private companies. Many private companies deliver services efficiently, save the taxpayer money and represent the best of our procurement network. When outsourcing is done well, both the public and companies benefit. I highlight to the Minister that the new clause is not intended to stop good outsourcing practice, nor is it intended to harm suppliers providing public services. However, we have to remember that we are talking about public money and it is critical that we outsource only when it offers value for money for the public—not just in relation to the contract, but for the wider public sector.

When it is done wrong, outsourcing has the potential to offer poor value for money, erode rights and deliver poorer services. In effect, more public money can go to companies that are just making a profit off the taxpayer, while services could be delivered to the same or a better standard in-house, without the profit premiums. Decades of relentless outsourcing have seen hundreds and thousands of staff transferred from employment by local councils, NHS trusts, police authorities, universities, colleges, schools and utility services to external providers, such as companies or charities.

[Lloyd Russell-Moyle (Brighton, Kemptown) (Lab/Co-op)]

My hon. Friend is making very good points about outsourcing. It is quite right that we support outsourcing to good companies that pay good and fair wages and offer good terms and conditions, but savings are far too often made by treating workers poorly, by undercutting their pay and terms and conditions, and by trying to offload workers who are needed for the service. This test would allow councils to check whether they could do it better in-house.

[Florence Eshalomi]

I thank my hon. Friend for that really valid point. It is important that we look at what has happened. Over the years, there have been many examples of outsourced services in which staff working conditions have been eroded and staff pay has not kept in line with inflation. The situation that we are seeing now is that staff are walking—they are voting with their feet and choosing to lose a day’s pay by going on strike. That is a result of some areas of outsourcing. From catering to social care, from cleaning to IT and HR services, almost no area of public services has been left untouched.

Too often, outsourcing is accompanied by deterioration in the pay, pensions and terms and conditions of the staff delivering the service. That almost creates a two-tier workforce of directly employed staff working alongside contractor staff, as well as a two-tier workforce within the contractor. The Transfer of Undertakings (Protection of Employment) Regulations can offer some limited protection for staff who are transferred to an outsourced contract, but staff recruited by the contractor after transfer have no such protection. Those inferior conditions can translate to lower costs for contractors, which can play a crucial role in their offering a cheaper tender and winning contracts.

A major flaw of this model is that it creates a false economy. The cost of the service is superficially low, but over time, staff have to claim universal credit. People retire without enough to live on and have to claim pension credit. Lower pay and insecure work have a negative impact on mental health. The decline in the number of decent public sector jobs in the community has a chilling effect on the local economy. The dots are not joined and the wider economic costs not considered.

In some regards, the supposed benefits of outsourcing have been eroded by the reality of contracting out services in recent years. There has been a notable turn towards insourcing—the process by which a public authority takes a service that has been contracted out and brings it in-house to be delivered by directly employed staff. However, we are still a very long way from the presumption that services should be outsourced only if it can be shown that the work cannot be delivered just as effectively in-house. Hundreds of thousands of carers, cleaners, porters, security staff and catering staff in our public services workforce are among the worst-off and most insecure workers in the UK.

Creating a check on such practices should be an objective of the Bill. That could be achieved through a public interest test to require contracting authorities to think holistically and outsource public services only when it is demonstrably in the public interest and when a robust assessment provides clear evidence that the services could not be better delivered in-house.

If a contracting authority is considering outsourcing public services that are currently delivered in-house, or where contracts are due for renewal, it should ensure that outsourcing or re-contracting passes a pre-procurement test and provides greater public value than direct service provision. The new clause would require the contracting authority to

“demonstrate to the public, service users and its employees that it has thoroughly assessed the potential benefits and impact of outsourcing the service in question against a public sector comparator with assessments being based on criteria to be set by the Secretary of State from time to time, including taking a five year consideration of—

(a) service quality and accessibility;

(b) value for money of the expenditure;

(c) implications for other public services and public sector budgets;

(d) resilience of the service being provided;

(e) implications for the local economy and availability of good work in relevant sub-national labour markets;

(f) implications for public accountability and transparency;

(g) effect on employment conditions, terms and standards within the provision of the service to be outsourced and when outsourced;

(h) implications for public sector contributions to climate change targets;

(i) implications for the equalities policies of the contracting authority and compliance with the public sector equality duty.”

Importantly, the public interest test would take place pre-procurement, and not all services subject to the test would eventually go to market. To increase transparency around those services that enter into the procurement process, the Bill should mandate information about outcomes of the associated public interest test to be published.

Under the new clause, the contracting authority and the provider of the outsourced service would also be required to

“monitor the performance of any contracted service against the public interest test and the stated objectives set by the contracting authority pre-procurement to demonstrate that outsourcing the service in question has not resulted in a negative impact on any of the matters mentioned in subsection (2)(a) to (i).”

Labour is clear that we would run the biggest programme of insourcing for a generation. We recognise the value offered by those delivering outsourced services, but we have concerns about the current scale of outsourcing. New clause 3 would lay out a clear test for outsourcing, ensuring it is done only when it is in the interests of the public, and that we do not hand out public services on the cheap.

We must create a culture of value for money throughout the public sector and avoid waste wherever we can. We believe that the new clause would help to create that culture. I hope that the Minister will give it due consideration and support it.

--- Later in debate ---

[The Chair]

Order. I will call Lloyd Russell-Moyle next, as he was referenced in the shadow Minister’s speech.

[Lloyd Russell-Moyle]

I rise to support new clause 16 because of what happened in Brighton, which showed that it is important to have overall guidelines rather than discretionary guidance on this issue. In that case, there were multiple contracting parties, including Brighton and Hove City Council. I have no doubt that, had it contracted the service on its own, it would have seen the value of the important work that RISE has done for decades in the city. RISE is led by women, for women. It fights domestic violence, saving and supporting women who have undergone it, and provides refuge as well as counselling support for the women and their children. However, the contract was given jointly by Sussex police, East Sussex County Council and, partly, West Sussex County Council, and the social provisions in Brighton and Hove City Council’s guidelines did not match up with the social provisions in East Sussex’s guidelines. My understanding is that there were no provisions in the Sussex police guidelines.

When the contract went out for joint tender, the sections that were not compatible with each other were removed, because they were voluntary. This new clause would prevent that from happening again. In the case of RISE, it would have enabled the service to be provided. Instead, the contract was given to a housing association. I am sure it is a lovely, well-meaning organisation, but it is a housing association, not a specialist domestic violence organisation or a women-led organisation. It is not an organisation that has any roots in the city.

[Florence Eshalomi]

I thank my hon. Friend for giving such a powerful reminder of why this new clause is so important. He said that the contract was given to a housing association. Does he agree that the women who need this specialist service may not feel comfortable going to a housing association, because part of their issues and problems arise from housing?

[Lloyd Russell-Moyle]

Quite right. This housing association had no footprint at all in Brighton and Hove and a very limited footprint in East Sussex. The women who were in that organisation’s housing might find it more difficult to go to them, because it is not a truly independent service.

Whether that is the case or not, what then happened was that the refuges and some of the counselling services that are provided in the city were sub-contracted out to some of the RISE people. So RISE picked up some bits of work, but not all of it. It could not offer the women wraparound support, just support in some very specific areas, so the service potentially became worse for women. A top-slice of the money has been taken out of the area for management and bid-writing fees and costs, which such organisations all take, and given to an organisation that is based nowhere near Sussex and does not have that specialism.

When women then complained and protested during covid, through covid-compliant protests, they were threatened by the police and told their protest was wrong and that they should not be protesting. Interestingly, the police allowed my hon. Friend the Member for Hove (Peter Kyle), the hon. Member for Brighton, Pavilion (Caroline Lucas) and me to address the covid-compliant demonstration. There was no problem with that; it was only as we left that the police pounced on the women organisers, in front of their children, and tried to fine them. That was particularly egregious. I represented those women and said that I would give statements to support them, and in the end the police dropped the case.

Even when women tried to speak up, they were abused and harassed by the police—they were women who have come through domestic violence and who have been RISE service-users. It was important to commission RISE, but it was also important that women themselves had their voices heard. At all stages—in the commissioning and the outcome—women’s voices were removed and shut down. New clause 16 would give that protection.

Even if the Minister does not support the new clause—I would like him to, but I assume he might not—I hope he will reassure us that he will strengthen the section in the guidelines on women-specific services, such as those who have suffered domestic abuse, and place additional emphasis put on ensuring that local women’s voices are heard, while also allowing some of the competitive tendering to be waived. That is already possible, but we need stronger guidelines, particularly for multi-authority procurement. We will push the new clause to a vote, but I hope the Minister provides those reassurances, as I suspect we all broadly agree on the issue.

[Alex Burghart]

New clause 16 seeks to ensure that authorities have regard to social value when carrying out procurement for services to support victims of violence against women and girls. Before I discuss the specifics, I should say that the Committee has debated over several days the centrality to this legislation of the fact that we are moving from a world of most economically advantageous tender to most advantageous tender—from MEAT to MAT. That gives contracting authorities the opportunity to make decisions that are not based solely on economic advantage. That will cover all areas, not just the specific area outlined in the new clause.

There is already a legal requirement in this area. Contracting authorities are already required to consider how social value might be improved for all types of service contracts under the Public Services (Social Value) Act 2012. That Act requires the authority to consider when placing a public service contract

“how what is proposed to be procured might improve the economic, social and environmental well-being of the area where the authority primarily exercises its functions, and how, in conducting the process of procurement, it might act with a view to securing that improvement.”