HM Passport Office Backlog
Debate between Liz Saville Roberts and Kevin Foster(2 years, 4 months ago)
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Kevin Foster
The hon. Gentleman has already intervened once so I will continue.
HM Passport Office endeavours to process all applications as quickly as possible. The simplest of applications submitted online can be processed with fewer manual interventions, as I have just said, meaning a passport can be issued much more quickly. To help customers submit a simpler application, HM Passport Office is currently delivering a digital marketing campaign across social media with some basic tips such as applying online if possible and using a photo code from a photo booth or shop, including the photo booth we have here in Parliament.
It is worth noting, however, that the standard service does not have a guaranteed timeframe as a British passport cannot and will not be issued until all checks are satisfactorily completed. If further information is needed or an application is complex, the application will take longer, especially if there is doubt about whether the applicant is a British citizen.
Liz Saville Roberts
I am afraid the Minister’s previous answer to the backlog question did not travel across the Chamber: what is the backlog of passport applications?
Kevin Foster
We continue to get through a very large number of applications. We get through 1 million a month, which speaks volumes about where we are going, and 98.5% of people get their passport within the advertised service standard.
Ukraine: Urgent Refugee Applications
Debate between Liz Saville Roberts and Kevin Foster(2 years, 8 months ago)
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Kevin Foster
I thank the hon. Gentleman for his points. We are surging staff into our visa applications centres; I am conscious of the fact that the Foreign, Commonwealth and Development Office also has a separate system of posts and diplomatic presence there. We are looking at how we can expand the capacities, and I have touched on some other things we are looking at in order to remove the need for a biometric appointment entirely.
Liz Saville Roberts (Dwyfor Meirionnydd) (PC)
Yet again, we see the Home Office refusing to grasp the urgency of this crisis. Just like the Afghan resettlement scheme, these schemes are too limited and progress is too slow. My constituents are desperate to help and are offering their homes, but no sponsorship information is available. The Welsh Government are offering to help, as are Welsh local authorities. What discussions has the Minister had with them to facilitate this scheme? What estimate does he have of the number of sponsorships available in Wales?
Kevin Foster
On engagement with the Welsh Government, I understand that colleagues in the Department that lead on this have spoken to the Welsh and Scottish Governments about the provisions. Of course this will depend on how many sponsors come forward and how many people want to be part of welcoming people into their own homes and own community across Wales—I suspect we will see a generous amount. On urgency, we took 16,000 people out of Kabul in two weeks, we worked at pace and we are still evacuating people out of Afghanistan as we speak. We will soon be welcoming many thousands from Ukraine into the UK, alongside having the most generous sponsorship scheme that exists, given that it is completely uncapped.