Closure of Santander Banks

Debate between Liz McInnes and Angela Crawley

Thursday 7th February 2019 Commons Chamber

[Angela Crawley]

I wholeheartedly agree with my hon. Friend, who drives home the point of this debate. In my constituency of Lanark, the rural issues go to the heart of why these closures are so impactful and, ultimately, why we are calling on the Government to do something about it.

This Government have stood on the back of the financial industry for years, yet they have done little to regulate it, to the point where banks are now closing right, left and centre and nothing is being done to improve local economies. None of the measures being taken has considered the impact on rural economies.

[Liz McInnes (Heywood and Middleton) (Lab)]

I am grateful to the hon. Lady for securing this important debate. It has been announced that the Santander branch in Middleton in my constituency will close in July and that customers can use the Middleton post office, but the Middleton post office is earmarked for closure as well. I am grateful to her for bringing up the effect this is having on our town centres, which are dying.

[Angela Crawley]

The hon. Lady is absolutely right, and this is why we are drawing this issue to the Minister’s attention. I am sure he is cognisant of these issues, and I am keen to hear what he intends to do about them.

As I explained earlier, I am using Santander’s own figures, which show that 10% of customers exclusively use face-to-face services in the branch. They also suggest that Santander has used this internal review to make a series of decisions at board level that will have a huge impact on local economies across the country and on the livelihoods of the staff working in the branches marked for closure.

It is regrettable that Santander chose not to undertake a full consultation with staff and the local community. Instead, it will follow a process of writing to customers to tell them when their bank will close, without adequately consulting the customers and staff who will be hardest impacted by the changes. Clearly, this decision has been taken behind closed doors, in the hope that no one would try to challenge it. I have spoken about only one story of a bank closure in my constituency, but this picture has been replicated all across the UK, as we have heard from other hon. Members.

Santander has announced its plans to close 140 branches across the UK, of which 15 are in Scotland. I wrote to the Secretary of State for Scotland, who is in the neighbouring constituency, so he is only down the road, asking him to meet a cross-party delegation of MPs to discuss how he and his Treasury colleagues could come together to mitigate the effects these closures will have in Scotland. Unfortunately, he has written to me today declining our invitation and laying the responsibility squarely with the Treasury, so it is all on the Minister here today—he can blame his pal. I hope he will have no more platitudes for me today and will give my constituents real answers on how the Government intend to hold big business to account for its rupturing impact on local economies and towns.

I warn the Secretary of State for Scotland, who was once upon a time the only Tory in Scotland—he now has some friends: ignore these cross-party calls at your peril. The cross-party calls from the Scottish National party, Lib Dems and Labour are clearly asking him, although he is not here to answer—and the Treasury, the Department he believes should be answering—what will you do to help my constituents? Scotland will not forget those who have let it down, and Members on the Government Benches have failed repeatedly to live up to their responsibilities. These closures will put 1,270 jobs at risk and will likely cause 840 redundancies, as Santander expects to redeploy only a third of the staff.

This is just the latest crisis for bank branches in the UK. The consumer magazine Which? reported at the end of last year that 60 bank branches were closing each month in the UK. Santander alone has closed 230 branches since 2015. People are being left behind without proper access to services. Post offices and mobile banking trucks do not offer the same range of services or the same convenience as branches. Some people, particularly the elderly and the vulnerable, are unable to use online services. For people who live in rural areas such as Lanark and many other constituencies that will be affected by these closures, it can be a challenge to access banking services when branches close. The Santander closure in Lanark means that my constituents in Auchengray, Tarbrax and Woolfords will lose out on one of their relatively close services. This might mean that they have to travel into town and then for another hour on a train to get to the city to bank, or travel to their neighbouring town assuming that a connecting bus service is available.

Leaving aside the restrictions in digital connectivity faced by some of my constituents in rural areas, Santander has failed to take into account the wider ramifications that the closure will have. I must pay tribute to my constituency neighbour on the other side, the hon. Member for Rutherglen and Hamilton West (Ged Killen), for his work in campaigning to keep ATMs open in rural areas, which mitigates some of the effects of bank branch closures. I recognise that Santander has made a business decision based on changing patterns of banking, but there must be a better way than to simply pull the plug on branch services, especially for rural communities.

The issue of transport, which I have raised, and the built environment should also play a key role in big businesses’ considerations when they are making such decisions. I believe these are real problems, and I must ask the Minister: what steps will he be taking to halt the effects of these closures on our communities? If he cannot halt them, how will he hold businesses to account in the future? This will only continue to happen in many places. Santander is but one example. RBS was another, and I am sure many more banks will do similar things unless the Government clamp down. These closures will have a deflating effect on local economies across the country, especially in small towns and rural areas, and I wonder what effects the Minister thinks that will have on the UK economy as a whole, especially at this moment in time.

I accept that Santander has made a commercial decision, but I know also that its decision will have a huge knock-on effect on other businesses in the communities it serves, and I cannot just stand back and allow it to go ahead. I know the closures will negatively affect many people, including the elderly and the vulnerable in our communities. I know that our town centres will struggle to recover from the damage caused by losing yet another branch. Rural communities will be less connected than they currently are, and businesses will suffer from the loss of their local branch.

My hon. Friend the Member for Glasgow East (David Linden), who could not be here today, has secured a Westminster Hall debate on the subject, so I assure the Minister that we will not be going away and this issue cannot be ignored. As I have said, I accept that this is a commercial decision by Santander, but I urge the Minister to take any action he can possibly take to halt the effects or hold the banks to account for this closure and the many others that will affect towns and rural communities. I hope he will pay heed to the comments of all Members who have spoken.

UN International Day: Violence against Women

Debate between Liz McInnes and Angela Crawley

Thursday 8th December 2016 Commons Chamber

[Liz McInnes (Heywood and Middleton) (Lab)]

It is a pleasure to follow the hon. Member for Taunton Deane (Rebecca Pow). I thank my hon. Friend the Member for Feltham and Heston (Seema Malhotra) for bringing this debate to the House and for speaking so powerfully. We have heard some brilliant speeches, but I want to commend in particular the hon. Member for Edinburgh West (Michelle Thomson) and my hon. Friend the Member for Batley and Spen (Tracy Brabin) for so bravely sharing their personal experiences. We all listened and learned a lot. I hope that their speeches have a wider impact.

I want to touch on some international issues. A couple of months ago, I had the privilege of visiting Sierra Leone. It was humbling to see this country struggling to recover from the effects of an Ebola epidemic that took 11,000 lives there. In the midst of the chaos of this horrendous epidemic, Sierra Leone decided to ban the procedure of female genital mutilation. However, Sierra Leone was declared Ebola-free in March this year, and the ban on FGM has sadly now been lifted. Women in Sierra Leone are being repressed by FGM. It is an ancient practice in Sierra Leonean culture, cultivating a heritage of fear among young women. It is reported by the World Health Organisation that 88% of Sierra Leonean girls have been “cut”, to use the commonly used description of this dreadful practice.

Globally, 200 million women and girls have undergone female genital mutilation. Culturally, the procedure is alleged to protect communities against wayward and evil spirits, and it is seen as the final passage from adolescence to womanhood. In reality, it is imposed on girls by a matriarchal society, forcing the younger members of the community to join their faction and structure of society, which in turn controls women—and it becomes a vicious circle in which the “tradition” of FGM, if I may refer to it in that way, is passed on to the next generation.

While I was in Sierra Leone, we visited the country’s Parliament and spoke with its MPs who were at the time considering a law to ban FGM below the age of 18 and to introduce a requirement for “consent” to be given. In reality, it would be difficult to prove that consent had been given, especially in the isolated villages and townships outside of the capital Freetown, but it must be welcomed as a very small step in the right direction. There is an enormously long way to go before this vile practice is banned outright and internationally.

[Angela Crawley]

Does the hon. Lady accept that here in the UK, young girls, during what is known as “cutting season”, are taken to their home countries for FGM and then returned to the UK, and that that practice must also be stopped?

[Liz McInnes]

I thank the hon. Lady for that important intervention. Yes, sadly, I am all too well aware of that practice. I am sure that she has constituents raising that issue with her. I, too, have been contacted by church groups about families that they are trying to protect.

Moving on, even when the legislative process finally enshrines protection against violence towards women, the journey will not have ended; legislation is just the beginning. Afghanistan epitomises that struggle. In 2009, women’s rights activists successfully fought and campaigned to implement an executive order of the Elimination of Violence Against Women Bill, which put into the constitution the fundamental right to protect its female citizens. Since then, however, the situation has systematically deteriorated.

In 2013, Special Representative Jan Kubis of the UN Secretary-General in Afghanistan told the UN Security Council:

“The majority of women killed is linked to domestic violence, tradition, culture of the country, but women activists have been deliberately targeted.”

Since the continued withdrawal of British and US troops, the situation has escalated. Amnesty International reported this year:

“It has been increasingly dangerous over recent years to be a woman in public life in Afghanistan, and there has been a growing body count of women who have been brave enough to ignore the risks. With the withdrawal of international forces and the deterioration we are seeing in women’s rights, there is every reason to fear that these dangers will become even worse in the years ahead.”

Nearly seven years on, Afghan women are still under serious threat and violence is on the rise. In the first eight months of 2016, the Afghan Attorney General’s Office received 3,700 cases of violence against women, with 5,000 cases recorded in 2015.

As well as deep-rooted historical, religious or cultural diktats, newly formed technological changes have had detrimental effects on women. Women cannot only be victimised in civil society; it has seeped into the virtual sphere. As many colleagues have mentioned, the internet and, in particular, social media have fuelled gender violence. Even here in the European Union, one in 10 women and teenage girls reports having experienced cyber-harassment. This includes threats of rape and unsolicited sexually explicit images.

In Bangladesh, a group of bloggers were targeted by a militant group because of their posts supporting religious freedoms and the promotion of women’s rights. All 84 of the group were put on a hit list. One prominent blogger, Shammi Haque, had to leave the country and her family because of the threats on her life. A member of a militant organisation put a bounty on her head. She was granted asylum in Germany earlier this year, but even after escaping to Germany, Shammi was still at risk. A political leader in Bangladesh began collecting money through a crowdfunding platform to pay for a ticket to Germany so that someone could be

“sent over to rape her”.

Many of us in this House have received threats online, but it did not mean fleeing our country, our home and our families. Yet the online tone in the UK is becoming more and more vitriolic and threatening towards women. Only this week, the right hon. Member for Broxtowe (Anna Soubry) was subjected to an abhorrent online threat, leading to a man being arrested, while earlier this year my hon. Friend the Member for Birmingham, Yardley (Jess Phillips) had to have her house locks changed in similar circumstances. Again, just this week, a man has been arrested after online threats against Gina Miller, the woman who launched a legal challenge against the Brexit process. Also this week, a 24-year-old man was found guilty of racially aggravated harassment of my hon. Friend the Member for Liverpool, Wavertree (Luciana Berger).

The statistics and stories we have heard this afternoon are shocking, disturbing and fundamentally unjust. As an elected female Member of Parliament, I am fortunate to have a platform where I can speak not for myself, but for those without a voice, for those women and girls who are forced to live in silence, who are not treated with dignity and who do not have the right to equality. I hope that this debate will lead to further conversations and further progression on eliminating violence against women and girls.