Future of the Post Office

Lisa Smart Excerpts

Wednesday 13th November 2024 Commons Chamber

[Gareth Thomas]

I can assure my hon. Friend that I will happily come back to visit his constituency when the banking hub there has a permanent home. I would be delighted to.

[Lisa Smart (Hazel Grove) (LD)]

Post offices offer more than the sum of their parts, and their loss is felt keenly when branches close, as two have done recently in my constituency, on High Lane and on the Fiveways Parade in Hazel Grove. In both cases, the postmasters felt no longer able to continue in the role, at least in part for commercial reasons. Will the Government take this opportunity to look at strengthening the role of post offices, so that they offer even more local services, and at opening up new funding opportunities to keep these vital services in our communities?

[Gareth Thomas]

The situation the hon. Lady describes is exactly why I welcome the fact that the new management of the Post Office is putting the issue of sub-postmaster pay front and centre in its thinking. If we do not do something to shift sub-postmaster pay upwards, we will see more sub-postmasters making the sorts of decisions that she describes. We must do something urgently to address this. The Post Office management and chair are rightly homing in on that question as fundamental to the future of the Post Office. As I have underlined, I think there is more that the Post Office could do on banking; that view is certainly shared by the Post Office senior management team, and we are working directly with them to see what more can be done.