Armed Forces Commissioner Bill

Debate between Lincoln Jopp and Calvin Bailey

Report stage
Tuesday 21st January 2025 Commons Chamber

[Mr Calvin Bailey (Leyton and Wanstead) (Lab)]

The Armed Forces Commissioner Bill stands as a critical piece of legislation that will establish an independent champion for our servicemen and women, as well as their families. The Bill fulfils a manifesto commitment and represents a significant step forward in renewing our nation’s contract with those who serve us, so it is positive to see its continued and rapid progression into law. Today, our Opposition colleagues have tabled a number of amendments, and I want to speak to several of them in turn. On new clause 1, the Government are implementing measures to address our current challenges with recruitment and retention. Expanding the commissioner’s scope to include all applicants could overwhelm the office and detract from its core mission of supporting current service personnel and their families.

The previous Conservative Government hollowed out and underfunded our armed forces. Morale in the military is at a record low, and we are facing a recruitment and retention crisis. Many of those who want to join our armed forces wait far too long, and the Government are committed to fixing this through measures such as the new 10-30 provision, under which applicants will be given a provisional offer to join the armed forces within 10 days of applying, and a provisional start date within 30 days.

[Lincoln Jopp]

The hon. Member describes morale as being at an all-time low. Last week, along with a number of colleagues from the Defence Committee, we both had the opportunity to visit RAF Lossiemouth, where we saw a range of service personnel at the top of their game. I am intrigued to know whether he would characterise their morale as being at an all-time low, or whether he thinks the election of a Labour Government in July has had the rapid effect he describes.

[Mr Bailey]

The hon. and gallant Member is correct that we visited RAF Lossiemouth last week, where we saw people at the top of their game, doing what servicepeople do, which is coping, doing their job and putting a brave face on things. However, the continuous attitude survey shows the stress behind those things. The service they are, to some degree, enduring could be made better. Although servicepeople put a good face on their morale when we see them, that does not mean our services are in the buoyant state they could be.

--- Later in debate ---

[Lincoln Jopp]

The hon. and gallant Member referred to the armed forces complaints ombudsman giving evidence to the Defence Committee last week. Her report from 2023 detailed that three complaints were made against the ombudsman organisation itself. Was he as dismayed as I was that she was not able to recall the details of the one complaint of those three that was upheld?

[Mr Bailey]

The ombudsman who came to speak to us the other day gave a clear account of the challenges and issues that she faced and elucidated on a number of challenges around addressing the specificity of any individual complaints that she had been made aware of, due to the distance between the complaint and her appearance before the Committee. I think it is worth reviewing the entirety of her evidence because, for me, it did nothing more than emphasise the need for the Bill to be passed as drafted and to take note of my challenges to the amendment.

On the wider status of the service complaints system, efforts to enhance consistency and accessibility are ongoing. I take this moment to thank the ombudsman, Mariette Hughes, and her team for their work to improve the service complaints system. It was clear from her responses to our questions last week that she was conscious of the need to continue improving the system throughout the transition to a new commissioner.

I am sure the Ministry will continue its work to implement the recommendations of the ombudsman’s office, particularly in ensuring that there is a single entry point for complaints and a consistent approach in the recording of all the grievances across defence, as laid down in successive annual reports.

On amendment 6, the Government are committed to swiftly establishing the Armed Forces Commissioner through a rigorous appointment process, ensuring that the role is filled by a highly qualified and security-cleared individual who can advocate effectively for the armed forces community. Although the Bill does not detail a specific implementation timetable, which colleagues will know is typical of primary legislation, this is a priority for the Government. I believe that colleagues from all parts of the House will recognise that the appointment process must be done correctly. The appointment will be subject to a full public appointments process, regulated and overseen by the Commissioner for Public Appointments. This process will include necessary vetting and security clearances, building trust among armed forces personnel that the appointment—[Interruption.] The implementation timeline will also account for the passing of the secondary legislation and a smooth transition from the current Service Complaints Ombudsman to the new Armed Forces Commissioner—