Community Pharmacies

Lee Pitcher Excerpts

Tuesday 2nd June 2026 Westminster Hall

[Rachel Gilmour]

As a rural MP myself, I certainly have a grasp of what my hon. Friend addresses, and I shall come to that in a minute.

Analysis conducted by the Independent Pharmacies Association shows that an average pharmacy dispensing around 10,000 items a month will face a shortfall of approximately £56,000, even after the settlement. Without a commitment to continued above-inflation funding increases year on year, patients will face an acceleration of service reductions and closures. Those closures will fall hardest on communities such as mine and that of my hon. Friend, as I will explain.

My constituents have lived with these difficulties. At a cursory glance, there are 16 pharmacies across Tiverton and Minehead, serving a population of approximately 91,200. On average, they dispense 113,000 prescriptions every month because they are busy, essential, community institutions. Yet a survey of 3,000 people in Tiverton, conducted by a local GP surgery, found that 30% of respondents were unable to find a pharmacy. That should simply not be the case in 21st-century Britain. It cuts to the heart of a fundamental truth about rural healthcare and much more that successive Governments have neglected to confront.

[Lee Pitcher (Doncaster East and the Isle of Axholme) (Lab)]

I recently visited Weldricks pharmacy in Rossington and saw the amazing work done by the team there. My constituency is in quite a rural area and provision is patchy. Does the hon. Member agree that it would be good to map all community pharmacies, understand where there are gaps, and make targeted interventions? That would ensure provision for the number of people living in that area.

[Rachel Gilmour]

I agree that a strategic approach is always best. The distances, the limited public transport and the dispersed nature of rural populations mean that the closure of a single pharmacy can represent a genuine healthcare crisis for thousands of people. I see that directly in my constituency; the loss of a fully fledged pharmacy with all its associated services in Bishops Lydeard in March 2024 was a blow to the community. In its place there is now a dispensary, but solely for patients of the surgery. The same thing happened in Norton Fitzwarren. Transport woes, which so often hold back my constituents, sever a vital link to the health service.

Jhoots, the previous provider of pharmacy services in parts of Tiverton and Minehead, had operated poorly for some time. Constituents lamented the missing medicines, unexpected closures and queues stretching down the street. Under the new stewardship of Allied Pharmacies, things have improved markedly. That is a testament to what good management and proper investment can achieve.

--- Later in debate ---

[Dr Chambers]

Yes, the good ones.

There has been a general consensus that pharmacies are often overlooked as a source of care for those in the community. I have visited many pharmacies in my Winchester constituency: there is Eric, who runs Springvale pharmacy up in Kings Worthy; there is Colden Common pharmacy in Colden Common; and there is the Wellbeing pharmacy on Winchester High Street, which gives me my flu jab every year. The people there actually make having a flu jab a lot of fun; we always have a great laugh. I never thought having a vaccine would be something I would look forward to, but I love going in and seeing them.

We know about the 8 am rush for GP appointments, so the fact that a high street service exists where one can drop in for advice and consultations is absolutely brilliant. Pharmacies allow us to siphon off some of the pressures on GP services, but—as pharmacists have been telling me repeatedly since well before I was elected—pharmacies are currently under immense pressure.

Adding to that pressure is the increase in national insurance contributions, which has saddled pharmacies and GP surgeries with additional costs. As a consequence, many local pharmacies have had to limit opening times and staff numbers. In Alresford in my constituency, the hard-working staff at Wessex Pharmacies have had to close shop on Saturday afternoons. That service will be sorely missed, particularly by those who are in full-time education or work during the week and who relied on being able to pick up their prescriptions at the weekend.

In addition, shorter opening times mean that if a patient sees their GP later in the day, the required prescription is delayed by a day if the paperwork is not registered in time. For a patient with an urgent need for medication, that extra day can be extremely frustrating and worrying.

Although we really do welcome the recent 10% increase in Government funding to community pharmacies, it is worth pointing out that that is giving with one hand and taking with the other. In the wake of rising costs for energy, staff and medicines, this funding increase was the first in 10 years, so it was sorely needed, but unfortunately, it did little to alleviate the extreme pressures heaped on community pharmacies in the Budget.

That point comes into focus when we consider the rise in drug costs: a 20% to 30% rise for things like paracetamol and hay fever medications, and an elevenfold rise in the cost of cancer drugs since February, while the funding provided to community pharmacies has dropped by more than 20% in real terms since 2015. That is why we are calling on the Government to invest in pharmacies in smaller towns, particularly in villages and rural areas such as mine in the Meon valley. In places such as Bishop’s Waltham and Colden Common, people need access to a community pharmacy, and not only for convenience: Conservative-run Hampshire county council has cut vital bus services to the nearest big towns, which means that people without a vehicle, especially older people, absolutely rely on local pharmacies for their medication.

We are also calling for a new, long-term, sustainable model for pharmacies and an expansion of Pharmacy First to give patients more accessible routine services so that we can free up GPs’ time. We want an exemption for pharmacies from the national insurance contributions increase so that funds can be spent on patients and vital medications.

I come to my final, key point. I have spoken to many pharmacists since I was elected and before that, and I have had very long, in-depth conversations with them. I have also attended events in Parliament organised by the Royal College of Pharmacy and the National Pharmacy Association and I have discussed their issues with the NHS pharmacy contract. Given my professional background, I am used to sourcing, dispensing and prescribing drugs. However, the contract is so complicated that, despite my extensive conversations with those organisations, I do not fully understand it. The key message that comes out is that it costs pharmacists to dispense NHS medication in many cases, and that NHS medication is sometimes being subsidised by other sales in shops. I even met two pharmacists who said that their personal finances are subsidising some NHS dispensation. That is clearly not tenable in the long run.

[Lee Pitcher]

Standardisation and consistency in services are really important. A person in my constituency of Doncaster East and the Isle of Axholme is living with poor mental health. His pharmacy has stopped doing nomads, and it is too far for them to travel to the next pharmacy, where those are not paid for. Does the hon. Gentleman agree that consistency in how we support pharmacies is massively important to help people such as my resident?

[Dr Chambers]

I completely agree. All businesses need predictability and stability. It appears that, week to week, pharmacists are trying to work out how to source drugs with changing prices, and there is an NHS contract that is not meeting their needs.

When we talk about community healthcare and provision, it is important to remember that having good, well-run pharmacies means that people are being kept out of GP practices and that they are less likely to turn up at A&E. That is even better value for money for the NHS and, ultimately, for the taxpayer. There is no downside from a Government point of view to investing and heavily supporting community pharmacy, because the savings made upstream will be hugely significant. At the moment, we are treating people with conditions that should be treated in the community with the most expensive part of the NHS, in A&E and hospital, when they could quite possibly have avoided going there in the first place.