(1 week ago)
Commons Chamber
Lauren Edwards (Rochester and Strood) (Lab)
Can the Minister provide an update on the action plan to ensure that lessons are learned from the way that changes to the state pension age were communicated to women born in the 1950s?
The Parliamentary Under-Secretary of State for Work and Pensions (Torsten Bell)
I thank my hon. Friend for her question. There absolutely are lessons for us to learn from this experience, both related to that particular case, and on the general point about giving adequate notice of any changes to the state pension age; that is the most important lesson, and we are absolutely committed to learning that. On the action plan, that will be focused on state pension age comms, and on complaint handling. We will work closely with the Parliamentary and Health Service Ombudsman on that right away, and I hope to be able to publish that action plan in the coming months. More broadly, we are not waiting for that, but are getting on with action. I am sure that hon. Members will have seen over the last few months the “check your state pension age” campaign, encouraging people to be aware of their state pension age.