Underpayment of Benefits: Compensation Debate
Full Debate: Read Full DebateDepartment: Department for Work and Pensions
Kirsty Blackman
Main Page: Kirsty Blackman (Scottish National Party - Aberdeen North)Department Debates - View all Kirsty Blackman's debates with the Department for Work and Pensions
Underpayment of Benefits: Compensation
Kirsty Blackman Excerpts(2 years, 10 months ago)
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David Rutley
I would like to, but unfortunately we do not have that data at that individual level. [Interruption.] As I was about to go on to say, let me see what is available, and I can follow up. What I will say is that an error has been made here—I accept that—but we all know that many, many people who work in the Department for Work and Pensions do a fantastic job and are committed to serving people who are very vulnerable. Through this error, I would not want to cast a view across all DWP civil servants; they do a remarkable job. I accept that we made an error in this situation, and I will follow up on the points the hon. Member makes.
Kirsty Blackman (Aberdeen North) (SNP)
The Government and this Department have a track record of having to be dragged to the ombudsman or dragged to court to make the most basic human decisions. In Scotland, we put dignity and respect at the heart of everything we do with regards to social security. Does the Minister not agree that that would be a much better approach than having to be dragged to court or the ombudsman to make decisions that should have been made in the first place?
David Rutley
I understand the point the hon. Member makes. There are obviously competing challenges here. We are here today worrying about the concerns of some very vulnerable people, but we also need to look at the taxpayers’ demands, too, and there are challenges, as the Scottish Government will discover as they start to take on more benefits. We work closely with the Scottish Government in their desire to take on more responsibility for welfare provision, and all I would say is that things are not always straightforward; there are very challenging circumstances, as Members on the Opposition Benches who have been in these offices will know. I accept the challenge, but we are working together with the Scottish Government to give support here. We will learn the lessons from this case and move forward.