Asked by: Kieran Mullan (Conservative - Crewe and Nantwich)
Question to the Department for Energy Security & Net Zero:
To ask the Secretary of State what steps his Department is taking to encourage households to redeem vouchers for the Energy Bill Support Scheme.
Answered by Graham Stuart
The Department worked with stakeholders throughout the Scheme to ensure every effort was made to reach all eligible households. A voucher day campaign was launched at the end of May that included articles in national and regional newspapers, posters in major train stations and TV and radio interviews with Ministers across the country to increase the voucher redemption rate.
As of 1 June, 98% of vouchers since EBSS launched in October had been delivered to eligible customers and 85% of these had been redeemed. Vouchers needed to be redeemed by 30 June, when the Scheme closed.