Horizon Redress and Post Office Update

Kieran Mullan Excerpts

Tuesday 8th April 2025 Commons Chamber

[Gareth Thomas]

I recognise the significance that the two post offices have to my hon. Friend’s constituents, and I recognise, too, that there will be concern in her constituency about the long-term future of those post offices. Although she is not the constituency Member of Parliament for the area, I will ensure that she is consulted about the future of those post offices. I recognise that, particularly in urban areas such as the ones that she and I represent, people outside the immediate constituency are reliant on those post offices. As I have said, a post office will want to ensure that, in the long term, it is located at the heart of the commercial activity in a community, because its future income depends on that. However, given what has been said about the lack of trust in the Post Office, it is important that there are conversations with local stakeholders, including Members of this House. Moreover, given the points that she has made, I will make sure she is included in conversations about those two particular post offices.

[Dr Kieran Mullan (Bexhill and Battle) (Con)]

More than 4,000 residents have signed my cross-party petition opposing the closure of the Bexhill Crown branch. It is fair to say that this whole situation has been made worse, because the Minister has allowed the Post Office to put the cart before the horse, with the decision taken on closures ahead of a clear guarantee on what will come next for all of our constituents. I notice that in his answers, the Minister has talked about “should”, “expectations” and “starting points”, but those are not cast-iron guarantees. Can he give a cast-iron guarantee that he will veto any replacement of the Crown service in Bexhill if it does not provide exactly the same services as the current branch is providing?

[Gareth Thomas]

I recognise from the meetings that I had with the hon. Member and also with a Bexhill Labour councillor how strong the feeling is about the threat to the post office in Bexhill. I have made it clear that the Post Office should replace the directly managed branch with a mains franchise. That is what I expect it to do. I also expect there to be a consultation with local stakeholders in Bexhill, including with him as the Member of Parliament. If he has concerns about that process, he is welcome to get in contact with me.