Oral Answers to Questions

Debate between Kevin Hollinrake and Richard Foord

Thursday 7th March 2024 Commons Chamber

[Richard Foord (Tiverton and Honiton) (LD)]

Mr Hussein from east Devon, whom I represent, has effectively been robbed of £100,000, given that £40,000 of sub-standard building work has to be levelled and destroyed. The Federation of Master Builders has campaigned for a compulsory licence scheme for construction companies. The Domestic Buildings Works (Consumer Protection) Bill would outlaw cowboy builders, provide compensation for consumers and ensure that reputable builders were not undercut by unlicensed rogues. Will the Minister take a fresh look at that Bill?

[Kevin Hollinrake]

The hon. Gentleman raises an important point. Some of the most frequent correspondence that I get from colleagues from across the House relates to rogue builders. We are determined to ensure that this does not happen to our constituents. We advise them to use builders registered with TrustMark, which is a trusted scheme, to ensure that work is done properly. I would be very happy to meet him to discuss that potential legislation.

Post Office Horizon Scandal

Debate between Kevin Hollinrake and Richard Foord

Wednesday 10th January 2024 Commons Chamber

[Kevin Hollinrake]

I thank the hon. Member for her work. We have engaged with her on this issue regularly, and she works very hard on behalf of her constituents. We are keen to make the compensation available more quickly. As announced today, her constituents, if they were a part of the 555—the GLO—will have access to the fixed-sum award of £75,000, which is a much quicker route. But if they go down the full assessment route, which they have every right to do, we have committed that, once a claim is submitted, the dispute resolution process will respond to that claim within 40 days in 90% of cases.

The hon. Member is wrong to talk about the cases being litigated against; the process is done by dispute resolution with my Department, not with the Post Office. If that cannot be agreed, it is sent to an independent panel, which will then recommend what award should be given. The Post Office is not involved and independence is at the very heart of this process, so I believe that her constituents will get full and fair outcomes, but we want to make sure that is done as quickly as possible, and we are working on that on a daily basis.

[Richard Foord (Tiverton and Honiton) (LD)]

Russell Ward-Best from Ottery St Mary was accused of stealing £17,000. He avoided prosecution by resigning, and another sub-postmaster I represent paid the alleged shortfall to avoid prosecution. Russell Ward-Best was declared bankrupt and died before he was found innocent and cleared. Will the Minister comment on financial redress for all sub-postmasters and their families, including those who were not prosecuted?

[Kevin Hollinrake]

I am very sorry to hear what happened to Mr Ward-Best. His family should be able to get compensation through the historic shortfall scheme. That scheme is there to put Mr Ward-Best, if he were still with us, back to where he would have been had this detriment not occurred, and that can take into account things such as bankruptcy. That money would then be paid to his estate, which would then flow through to his family. The same compensation is available, despite Mr Ward-Best very sadly no longer being with us.

Post Office Compensation

Debate between Kevin Hollinrake and Richard Foord

Monday 18th September 2023 Commons Chamber

[Kevin Hollinrake]

I echo the hon. Gentleman’s sentiments about my predecessors, not least my hon. Friend the Member for Sutton and Cheam (Paul Scully), who did a brilliant job and has been hugely supportive of the work I have done since taking over his responsibilities. I also thank the hon. Gentleman, who I think has spoken in every statement and debate on the matter in which I have participated as a Back Bencher or as part of my ministerial duties. He does an excellent job representing his constituents and many others.

The hon. Gentleman makes a very interesting point about Horizon evidence. I am happy to meet him to discuss his concern about the case. Of course, we do not interfere with what the courts decide. That is the difficulty: the courts follow independent processes under the separation of powers, as he is aware, so a conviction cannot be overturned unless the court so decides. However, I am very happy to look at the case, perhaps in conjunction with his constituent. I am keen to help wherever we can.

[Richard Foord (Tiverton and Honiton) (LD)]

My question is slightly related to the previous one, and I agree that our focus must be on ensuring that everyone who was caught up in this scandal is properly compensated. Some of the postmasters who were dismissed because of the scandal were not formally prosecuted, perhaps because they paid the cash difference for the alleged shortfall before prosecution happened. Nevertheless, they still faced dismissal and many of them were still dismissed. It has been incredibly difficult for those people to get compensation, and this whole ordeal continues to drag on. Can the Minister outline what steps have been taken to ensure that everybody receives swift and fair compensation, including those postmasters who were not prosecuted?

[Kevin Hollinrake]

The hon. Gentleman raises an important point. It is right that everyone is fairly compensated, and the detriment that people experienced will vary. As he rightly says, not all were prosecuted. That is why we have the historical shortfall scheme running, and 99% of those cases have been made offers. We also have the group litigation order scheme, which is about to be rolled out and is open for claims right now.

As I said in a previous answer, the process of assessing someone’s claim is complex and difficult, and in every single compensation scheme I have been involved in, including some of the banking schemes, it has taken a long time to settle those losses. We are looking at every possible way to expedite not just the overturned convictions scheme, but the other schemes, and we have some other ideas on how we might do that. We share the hon. Gentleman’s sentiment and we are working night and day to get those claims settled more quickly.

Oral Answers to Questions

Debate between Kevin Hollinrake and Richard Foord

Thursday 18th May 2023 Commons Chamber

[Richard Foord (Tiverton and Honiton) (LD)]

T7. According to the website for the Department for Business and Trade, the Department is supposed to“shape our rules to ensure businesses thrive”. Edenvale Turf is a successful small and medium-sized enterprise in my part of Devon and it employs more than 20 people. Older Edenvale workers have grandfather rights as supervisors, but they have been told that they will no longer be eligible to act as turf-cutting supervisors without taking a National Vocational Qualification. Will the Minister meet me to discuss how the Government might prevent scores of older, experienced people from leaving the workforce by getting out of the way and ensuring that businesses thrive?

[Kevin Hollinrake]

The hon. Gentleman raises a very important point. Clearly, our regulation must work in favour of employment and helping people to get work and stay in work. I am very happy to meet him, possibly with one of my colleagues from the Department for Work and Pensions, to look at this matter.