Oral Answers to Questions

Debate between Kevin Hollinrake and Lucy Frazer

Tuesday 23rd April 2019 Commons Chamber

[Kevin Hollinrake (Thirsk and Malton) (Con)]

Despite the wilful destruction of thousands of small businesses by their own bank, no senior executive has ever been held to account. Will the Minister update the House on the Government’s proposals to bring forward legislation to make failure to prevent fraud a corporate criminal offence?

[Lucy Frazer]

Of course, when people suffer economic crime it is as devastating for them as it is with any other crime. As my hon. Friend will know, we put out a call for evidence and we are looking carefully at the responses across the Departments. We will be responding in due course.

Courts and Tribunals (Judiciary and Functions of Staff) Bill [Lords]

Debate between Kevin Hollinrake and Lucy Frazer

3rd reading: House of Commons & Report stage: House of Commons
Wednesday 12th December 2018 Commons Chamber

[Lucy Frazer]

That is an important point. Our justice system is renowned throughout the world, thanks to its flexibility, which is enabled by the rules committees along with the other measures that allow us to develop our jurisdiction.

The hon. Member for Bolton South East finished by suggesting that we should listen and take the amendments on board, but we have listened and made amendments. We made amendments in the other place to include safeguards and improve the Bill.

[Kevin Hollinrake]

The Minister makes a good point about our duty to the taxpayer. Irrespective of this nation’s financial situation, we always have a responsibility to spend the taxpayers’ money wisely. As she knows, Northallerton magistrates court in my constituency will close. She has put in place some mitigation measures to help people to continue to have access to justice, but will she ensure that those measures are in place before the closure of that court?

[Lucy Frazer]

My hon. Friend and, indeed, Mr Deputy Speaker have campaigned hard about the closure of their local courts, and the dispensing of local justice is important in Northallerton, as it is in Chorley. My hon. Friend makes an important point, because, following campaigning by my hon. Friend and his constituency neighbour, my hon. Friend the Member for Richmond (Yorks) (Rishi Sunak), we committed not to close the court on the basis that we would do so only when the technology was in place to ensure that we could continue to deliver justice. We need to move with the times, but we must also ensure that people get fair procedures and justice in the tribunals.

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[Lucy Frazer]

That is absolutely right. As a former barrister, I appeared regularly before experienced judges, all of whom were full of integrity, undertaking important roles.

The hon. Member for Bolton South East suggested that all judges need qualifications of some kind. Of course, we have magistrates across the country who are doing outstanding jobs in our justice system. As my hon. Friend the Member for Harborough (Neil O'Brien) mentions, temporary judges, just like full-time judges and judges who operate on a permanent basis, are recruited because of their expertise and skill. They are trained, and they carry out their roles as they should.

[Kevin Hollinrake]

My hon. and learned Friend mentioned the fine work done by magistrates. Is there any way we could relax the requirements in order to increase the number of cases that may be considered by magistrates? I understand that magistrates are the most cost-effective part of the justice system.

[Lucy Frazer]

Magistrates undertake a significant number of roles, and they have vital responsibilities. In fact, they deal with over 95% of all criminal cases, the majority of which are less serious criminal cases, but they are very important. I am pleased recently to have attended the Magistrates Association conference, where I met a number of magistrates who are doing vital work across the country.

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[Kevin Hollinrake]

This is an important point. Will my hon. and learned Friend come on to address not only the human cost if these amendments are accepted, with the potential for people in these roles at the moment to lose those jobs, but the financial costs of making those people redundant and replacing them with qualified people?

[Lucy Frazer]

Yes, those are important points. A large number of people already carry out these important roles and do so very well, and we would like to retain them.

Both the judicial functions that may be carried out by staff and the accompanying qualification requirements will be set out—it is just that they will be set out in the procedure rules, which are made by way of secondary legislation and are therefore subject to parliamentary scrutiny.

Oral Answers to Questions

Debate between Kevin Hollinrake and Lucy Frazer

Tuesday 9th October 2018 Commons Chamber

[Kevin Hollinrake (Thirsk and Malton) (Con)]

10. What steps the Government are taking to modernise the court system.

[The Parliamentary Under-Secretary of State for Justice (Lucy Frazer)]

We are taking a large number of measures to ensure that our court system is brought up to date in the 21st century. For example, we are allowing people to make applications online, with over 50% of divorce petitions now submitted online. We are making better use of technology, so that in some cases vulnerable witnesses can give pre-recorded evidence. We are also allowing those with small claims, up to £10,000, to start their claim online, defend it online and in some cases settle before the case comes to court.

[Kevin Hollinrake]

Will my hon. and learned Friend consider establishing a financial services tribunal to provide a low-cost dispute resolution mechanism to ensure justice for small and medium-sized businesses when they have a dispute with their bank?

[Lucy Frazer]

I was pleased to meet my hon. Friend, together with Heather Buchanan from the all-party group on fair business banking and finance. The APPG has produced a thorough report on this very issue, which I have read with interest. As he identifies, it is important that small businesses can bring claims against the banks when they need to do so. I have spoken to the Economic Secretary to the Treasury, who is carefully considering the APPG report, together with—when it comes out—the Financial Conduct Authority’s consultation on expanding the role of Financial Ombudsman Service, and who will consider Simon Walker’s independent review of complaints. I know that he is keen to set out the Government’s position as soon as possible after that.

Oral Answers to Questions

Debate between Kevin Hollinrake and Lucy Frazer

Tuesday 24th April 2018 Commons Chamber

[Lucy Frazer]

The hon. Gentleman is right in relation to the changes taking place in Bedford to a certain extent, but I emphasise that the closure of the tribunal court is nothing to do with any changes being made by the Ministry of Justice or Her Majesty’s Courts and Tribunals Service. The tribunal service is closing because the landlord did not extend the lease, and it was a decision of listing, which is a judicial capacity, to move the tribunal court’s hearings elsewhere. Civil cases will be heard in Bedford magistrates court, and until another location is found, it will not close.

[Kevin Hollinrake (Thirsk and Malton) (Con)]

Northallerton magistrates court in my constituency is scheduled for closure. Will the Minister consider using that court as a pilot for some of the future technology solutions, to ensure that those are workable in practice, before the closure is implemented?

[Lucy Frazer]

My hon. Friend makes a valid point, as has his neighbour, my hon. Friend the Member for Richmond (Yorks) (Rishi Sunak). I have met them both and the police and crime commissioner for the area. It is important to consider the appropriateness of pilots for mobile technology, and we will do so.

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[Lucy Frazer]

The position in relation to inquests and legal aid funding, as the hon. Lady may or may not know, is running alongside our legal aid review. I hope to be able to assure her that those matters are being looked at.

[Kevin Hollinrake (Thirsk and Malton) (Con)]

One of my constituents is fighting for justice, having suffered horrific physical and sexual abuse at Medomsley youth detention centre in the 1970s. Will my hon. Friend please update the House on the likely timescales for compensation and further convictions?

Court Closures and Reform

Debate between Kevin Hollinrake and Lucy Frazer

Tuesday 27th March 2018 Westminster Hall

[Lucy Frazer]

My hon. Friend is absolutely right. It is not only justices who are advocating online courts but people who use the system. We recently launched our online digital court process, through which people can make claims of up to £10,000. The pilot has been extremely successful.

That brings me on nicely to our other pilots. We are in the midst of upgrading our system in a variety of ways, in different courts and for different remedies that people need. It is now possible to apply for an uncontested divorce and for probate online. It is possible to make pleas for lower level offences, to respond to jury summonses and to issue and respond to civil money claims online. In the social security tribunal system, it is possible to track an appeal online and get mobile updates about the progress of a case. Those changes are making access to justice more efficient, quicker and, for many, much easier to use.

Thousands of people have already used those pilots and received straightforward digital access to justice for the first time, and the public feedback has been extremely positive. By providing services online, we are significantly improving the experience of those using the courts. We see that in the number of forms completed correctly. The rejection rate for paper divorce applications was 40% due to errors and omissions. Since the latest release of the online divorce service, the online rejection rate is now less than 1%.

The hon. Member for Bolton South East (Yasmin Qureshi) made some important points about vulnerable people. She is right that not everybody has a computer, uses the internet or is comfortable doing so. We are establishing a range of support channels, including telephone and face-to-face assistance, and we have worked closely with other Departments to ensure vulnerable people are protected. Our experience shows that the most vulnerable will still be able to access digital services. For example, in relation to our help with fees, the rejection rate stands at about 20% after the introduction of digital processes, compared with 75% for the paper version.

The hon. Lady also said that court can sometimes be intimidating. I said previously that we have social security updates for people going through the system on their mobile phone, and the feedback from that has been extremely positive. Someone said recently, “Courts, judges, decision all quite frightening. This completely calmed me down.” My hon. Friend the Member for Henley (John Howell) talked about the possibility of technology improving our court service—not only in the commercial court but elsewhere. It is right that we consider the possibilities for justice.

We are not just investing in digital. Since April 2015, we have spent £108 million on capital maintenance to improve our estate, including £2 million for refurbishments in Manchester Central, £1.5 million for rewiring and replacing windows in Preston and more than £1.5 million for a roof and lift replacements in Leeds Central.

Other hon. Members raised issues about court closures. We must recognise some important facts about the court and tribunal estate, which is underused. About 41% of courts and tribunals used less than half their available hearing capacity in financial year 2016-17, and much of that space is in poor condition. The hon. Member for Slough talked about Maidenhead. The court is underused and sat for less than one third of its available hours in the past financial year. It is in a poor state of affairs and requires a new roof and windows, generating a total maintenance backlog of more than £1 million.

[Kevin Hollinrake]

The Minister is making a very good point about buildings that need investment, but is she aware that Northallerton is in fantastic condition, having recently been refurbished, and that it has the best disabled access in North Yorkshire?

[Lucy Frazer]

I was coming to Northallerton, but as my hon. Friend raises it I will deal with it now. As always, he made some very valid and rational points in his speech, including about the need to keep our finances under control. We are doing that and must continue to do so. He also made some valid points about rural areas. I represent a rural area, and I understand his concerns. I am pleased to have met him and the police and crime commissioner for his area. There is a good service in Northallerton, but it is underused. An interesting fact that has recently come to light is that only 11% of cases held in Northallerton magistrates court actually come from the Northallerton area, so the court actually serves a much wider area. That is how our civil justice system operates.

It is important that when we are looking to close courts—of course, no decisions have yet been made about any of the courts that are under consultation—we need to ensure that the technology we are talking about is operative so people still have access to justice.