Post Office Legislation

Debate between Kevin Hollinrake and Jonathan Edwards

Wednesday 13th March 2024 Commons Chamber

[Kevin Hollinrake]

Again, I thank my hon. Friend for her work on this, and I absolutely thank Mr Evans. We are here now because the victims of this scandal are supporting each other, led of course by Alan Bates. So I welcome Mr Evans’s work, and if I can assist him or his group at all to make sure that they get compensated fairly, whatever their circumstance within these schemes, I am happy to do that.

[Jonathan Edwards (Carmarthen East and Dinefwr) (Ind)]

My constituent Mr Ennion ran the post office in Llandovery in Carmarthenshire between 2000 and 2018. In a recent BBC interview he estimated that he had lost about £75,000, and said that, in addition, his health has deteriorated severely. He said he had no faith in the Horizon shortfall scheme and making an application to it, because he has not kept any records and because he just does not think he is well enough to take on the Post Office for a second time. I know that the Minister is working extremely hard, and I pay tribute to him for the work he has done, but what more can he do to encourage people such as Mr Ennion to make an application through the scheme?

[Kevin Hollinrake]

I thank the hon. Gentleman for his kind words and for representing his constituent so effectively. I hope that what we have announced today will be absolutely the right route for his constituent, as it means he would not have to go through what can be a complex process of submitting a detailed claim; he can simply opt for the £75,000 fixed-sum award and walk away. There is no claim form to be filled in—a simple letter needs to be signed and that is it. If he feels he should be compensated for more than that, he can go through the Horizon shortfall scheme. That takes a little longer, but he will still end up with compensation both for the financial impact and the impact on his health. I am happy to help, wherever I can, with his case.

Post Office Horizon Scandal

Debate between Kevin Hollinrake and Jonathan Edwards

Wednesday 10th January 2024 Commons Chamber

[Kevin Hollinrake]

I thank the hon. Lady for her work on this issue. She is right to say that the 555 sub-postmasters in the group litigation were offered a £57 million settlement, £46 million of which was taken by their legal representatives, leaving £11 million, which worked out at around £20,000 each. As a Back Backbencher, I was keen to ensure that there was a scheme for those people rather than only for people who had not taken part in that action.

The group litigation order scheme was brought forward by the Government and we have already settled 21 cases, in which people have received full and final compensation. People can also get interim payments through that scheme and, as I announced today, rather than going down the route to full assessment they can choose a fixed-sum award of £75,000. That scheme is available to the hon. Lady’s constituent and they can take advantage of it.

[Jonathan Edwards (Carmarthen East and Dinefwr) (Ind)]

The public outcry as a result of the ITV drama clearly indicates the huge support for our sub-postmasters among the public. As part of righting the wrong of the Horizon scandal, is it not time to look at the remuneration of current sub-postmasters, including the option of directly employing them, if they so wish, as opposed to the independent contracting system we have at the moment, so that their income reflects their huge contribution to our communities?

[Kevin Hollinrake]

I absolutely agree with the hon. Gentleman that we have to improve the remuneration of sub-postmasters and the businesses they run. We want to ensure we have a viable network going forward. We have 11,700 branches around the country. We have set a minimum number of 11,500, and a minimum of 99% of our population has to be within three miles of a post office, so we have already set access criteria. We are keen to ensure that the network is viable going forward; the hon. Gentleman offers one solution to that.

The Government already offer significant financing for the Post Office—about £2.5 billion over the last 10 years—in addition to other financial commitments we have made for other matters, such as rebuilding the IT system. We feel that the post office network has a bright future, particularly in areas such as access to cash, the banking framework and parcel hubs, and we see the remuneration opportunity improving in future years.

Oral Answers to Questions

Debate between Kevin Hollinrake and Jonathan Edwards

Thursday 14th September 2023 Commons Chamber

[Kevin Hollinrake]

If the hon. Lady looks again, she will find that the Scottish Government lie at the heart of these problems. In England, all eligible businesses can get 75% relief on their rates, subject to a cap of £110,000, while in Scotland, rates relief is available only to small businesses and could be as low as between 25% and 0% for individual properties with rateable values from £15,000. There is far more support available for English businesses than for Scottish businesses. I think she should go back and look again at the facts.

[Jonathan Edwards (Carmarthen East and Dinefwr) (Ind)]

15. Whether she has had discussions with courier services on deliveries to isolated rural areas.

[The Parliamentary Under-Secretary of State for Business and Trade (Kevin Hollinrake)]

I appreciate the hon. Member’s interest in ensuring a fair deal for his constituents. The Government’s universal service obligation on Royal Mail guarantees delivery of parcels at uniform rates throughout the UK, without any geographical restrictions. Where other courier businesses decide to serve should be a commercial decision for them.

[Jonathan Edwards]

A constituent who visited my surgery recently complained that one courier service in particular would not deliver to his isolated rural property. The choice of courier is, of course, currently a matter for retailers. Do the Government agree, though, that there is a case for saying that large retailers could offer the consumer the choice of which courier service should be used? That would empower consumers and hopefully improve performance via competition.

[Kevin Hollinrake]

The hon. Member raises a very important point. Competition plays a role in this, of course. It is absolutely right that retail business should look at this and try to get the lowest cost for their customers in terms of courier charges. It is, as he acknowledges, a commercial decision for individual retailers, but I absolutely applaud the points he raises. These businesses should be aware of those costs, because they can add significantly to the costs of the products they are selling.