Avanti West Coast Contract Renewal

Debate between Kevin Foster and Taiwo Owatemi

Tuesday 25th October 2022 Commons Chamber

[Kevin Foster]

I know that my hon. Friend is strongly committed to restoring the connections which her constituents have a right to expect. Certainly, the December plan includes the restoration of the majority of the services to Holyhead. As I have touched on in a number of my answers, there is daily engagement between the Department and Avanti, including at a more senior level, not just to study what is happening currently but to reassure ourselves about the plans going forward. We expect those to be in place by the end of the year. We have made it clear that we will then look at what happens after the plan has been implemented, and that will form the basis of the decisions that we make long term.

[Taiwo Owatemi (Coventry North West) (Lab)]

Across the west midlands and in Coventry, commuters face continued travel disruption due to the failures of Avanti West Coast. That has had a huge economic impact on my constituents in Coventry North West. There have been absolutely no consequences for the appalling service that Avanti has delivered to my constituents, so while the current Government may well continue to operate without accountability, will the Minister tell me when he will stop rewarding failure and stop wasting taxpayers’ money, and do the right thing by putting power back into the hands of passengers?

[Kevin Foster]

I have pointed out a couple of times that performance payments for the period since the cessation of rest-day working and the reduction in the timetable will be evaluated independently. To my knowledge, no such payments have been made so far, but we will wait for the result for the independent evaluation, which is specified under the franchise contracts. As has been touched on, simply changing the branding of the train or the name of the operator will not resolve many of the issues, but we are relatively confident that the plan that will be set out by Avanti in December will deliver. Of course, we will hold Avanti to account on that plan.

Oral Answers to Questions

Debate between Kevin Foster and Taiwo Owatemi

Monday 5th September 2022 Commons Chamber

[Taiwo Owatemi (Coventry North West) (Lab)]

T5. In April, a first-tier tribunal decided that the Home Office had incorrectly applied its own rules and that my constituent, Mr Simon Hagos, should indeed be joined by his family as he first asked back in February 2021. Despite that, UKVI failed to issue visas to his wife and son, disregarding both their wellbeing and the law. Can the Minister tell me when the Home Office will finally fulfil its legal obligations to ensure a clear and timely response in this long overdue process?

[Kevin Foster]

I am happy to pick up that with the hon. Lady outside the Chamber. She will appreciate that we do not discuss individual cases on the Floor of the House.

HM Passport Office Backlogs

Debate between Kevin Foster and Taiwo Owatemi

Wednesday 27th April 2022 Commons Chamber

[Kevin Foster]

It does sound as though something has gone rather wrong there, given that, as I said, back in mid-January the demand was not as high as it became in mid-March. We saw a very strong surge at the end of February and into March, and the output surged as well. As I said, 90% of applications submitted in that time were dealt with in six weeks. Clearly something has gone wrong and I am happy to look at the circumstances after the UQ.

[Taiwo Owatemi (Coventry North West) (Lab)]

I, too, thank the passport office staff. I am sure the Minister will be all too aware that the passport processing crisis is not new. One of my constituents has been waiting months for a new passport. They have called the passport office over 80 times since early March but have not received a useful response. With a holiday booked in May, they risk losing thousands and thousands of pounds if they are unable to travel. Can the Minister explain to my constituent why the communication has been so poor and when they should expect to hear back? My constituents need clarity and a resolution of the delays as soon as possible.

[Kevin Foster]

Again, I am happy to pick up separately the particular case. As I have touched on, the 10-week standard is there, and we have not had to expedite many cases beyond 10 weeks. I would not want to speculate on whether there are issues with the application, but I am certainly happy to look into the specific case and get an answer.