Kevin Foster
Main Page: Kevin Foster (Conservative - Torbay)Department Debates - View all Kevin Foster's debates with the Home Office
(6 years, 3 months ago)
Commons ChamberUrgent Questions are proposed each morning by backbench MPs, and up to two may be selected each day by the Speaker. Chosen Urgent Questions are announced 30 minutes before Parliament sits each day.
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The hon. Gentleman talks about simply taking matters back in-house, but we have to acknowledge the complexity of providing services to people who often have vulnerabilities. When these people are in the centres, they may well be pursuing live claims on their immigration status themselves. Given the need to continue to provide these services at the standards that we expect, the view was taken that we would extend the current contract by two years, thus enabling a proper procurement process to occur in the light of the two reviews and allowing a decision on the next contract to be taken in good time and with care.
Where there is bad practice, it is of course important that staff who witness it feel empowered to speak out. How has the Minister satisfied herself that G4S has appropriate whistleblowing procedures in place to allow that to happen?
The need for G4S drastically to improve its whistleblowing procedures was part of the action plan. As I have set out already, G4S has taken various steps, including embedding the culture of making available telephone numbers that enable people to raise their concerns confidentially and training staff to be “speak out” champions—promoting and embedding the expectation that staff will speak out. In addition, body-worn cameras help to take the burden from people who may be worried about reporting. Of course, the independent monitoring board has an important role in ensuring that there are people who inspect and are monitoring the behaviour of the staff and organisations in this world.