Oral Answers to Questions

Debate between Kevin Brennan and Sarah Newton

Monday 7th January 2019 Commons Chamber

[Kevin Brennan (Cardiff West) (Lab)]

15. What recent steps her Department has taken to improve the accuracy of medical assessments of disability for the purpose of claiming benefit.

[The Minister for Disabled People, Health and Work (Sarah Newton)]

Ensuring the quality and accuracy of the assessments undertaken by qualified healthcare assessment providers is a top priority. The Department is implementing a wide range of improvements, as communicated to the Work and Pensions Committee and many stakeholders. All our assessment providers’ claimant satisfaction reviews continue to exceed the minimum satisfaction level of 90%. Accuracy is improving year on year for both personal independence payment and work capability assessments, and the Department closely monitors performance, including through the independent audit of assessment reports.

[Kevin Brennan]

Some years ago, my constituent Robert Shafer was denied benefits after a Department for Work and Pensions medical assessment was deemed fit for purpose, despite its being contradicted by all other medical evidence and the medical examiner being sent for retraining. Robert Shafer’s case has never been resolved. When will Ministers accept that the whole medical assessment process is in itself not fit for purpose?

[Sarah Newton]

I am very sorry to hear about that individual case. I would of course be more than happy to meet the hon. Gentleman to see what more we can do to help. The work capability assessment and PIP assessment process has been subject to a series of independent reviews, which we welcome, and we work vigorously to make sure that we make continuous improvements. For the vast majority of people, the processes work well.