Supported Accommodation: HMOs

Kelly Tolhurst Excerpts

Wednesday 11th November 2020 Westminster Hall

[The Parliamentary Under-Secretary of State for Housing, Communities and Local Government (Kelly Tolhurst)]

It is a pleasure to serve under your chairmanship, Mr Efford. I thank the hon. Member for Birmingham, Selly Oak (Steve McCabe) for securing the debate; it has touched on issues that are of deep concern to me as a relatively new Minister in the post. I have taken a keen interest in how we can ensure that there is the right of supply of supported housing for people who need it, and that the right oversight arrangements are in place to ensure that it delivers the best outcomes for such individuals. Those are priorities for the Government.

The hon. Gentleman is right to raise the concerns of his constituents around some of the challenges presented to them when faced with a large number of properties that they believe are managed incorrectly. It is shocking to hear the stories of some his constituents this year. As he touched on, supported housing is critical in providing vulnerable individuals with the support that they need to live as independently as possible. For some, it is a transitional arrangement whereby short-term accommodation provides them with support and equips with the tools and skills that they need to move on, to live independently and to thrive in the community.

The Government are committed to ensuring high standards across all provisions of supported housing. That means delivering high-quality accommodation and support for residents, but also value for money for the taxpayer. We know that insufficient support and poor-quality accommodation leads to poor outcomes for individuals. That is unacceptable, and it fits with what the hon. Gentleman said. Although the vast majority of the sectors deliver high-quality provision and positive outcomes for individuals, I am aware of the issues surrounding poor-quality supported housing in some areas. I understand the hon. Gentleman’s concern about supporting housing schemes in his constituency and others, where there are particular questions about the sufficiency and ownership of the support provided.

Such properties often house individuals with multiple complex needs who are extremely vulnerable. They may have experienced homelessness, rough sleeping, drug and alcohol dependency, involvement with the criminal justice system, poor mental health, or a combination of those factors. It is vital that they get the support they need to live and thrive independently.

The hon. Gentleman raised serious and valid issues—as did the hon. Member for Strangford (Jim Shannon), who is no longer in his place—of which the Government are well aware. We are actively working to improve quality and oversight across the whole supported housing sector to ensure that all schemes meet the high standards set by most providers to improve the homes that people live in, so that the support those people receive is tailored to their needs and schemes provide good value.

Supported housing schemes should be appropriately planned and placed in the right locations within communities. That helps to foster good relationships between local residents and residents of the supported housing. I understand that lack of planning can cause issues that are detrimental to the cohesion of the community, such as antisocial behaviour. Social landlords are required by the Regulator of Social Housing to work in partnership with other agencies to prevent and tackle antisocial behaviour in neighbourhoods where they own homes. Collaboration between local partners and the relevant powers, including the council, police and landlords, is essential for tackling and solving the problem of antisocial behaviour, but it is right that decisions are taken locally.

The vast majority of supported housing providers are legitimate, ethical landlords who provide high-quality accommodation and support to vulnerable people. Most supported housing providers are registered providers, which means that they are registered with and subject to regulation by the Regulator of Social Housing, including on governance, financial viability, quality and value for money. The Government also have regulations in place to oversee the safety and management of HMOs and to monitor their proliferation in certain areas.

Local authorities already have powers, through the planning system, to limit the number of HMOs—Birmingham City Council has already used an article 4 order to restrict the development of new HMOs across the whole city—ensuring that all such properties will now be consulted on locally and that the view of neighbours and local communities are taken into account in the decision-making process.

HMO licensing was extended on 1 October 2008 alongside the minimum size for bedrooms, which, for a single adult, must be a space greater than 6.51 square metres. Through the Housing and Planning Act 2016, we are determined to crack down on rogue landlords who cause misery to their tenants and put their health and safety at risk. We have put measures in place to make it easier for local authorities to tackle rogue landlords effectively by introducing civil penalties of up to £30,000 and rent payment orders for a wide range of offences. Banning orders and the database of rogue landlords are an important part of the package to help local authorities to tackle the worst offenders.

Although the hon. Member for Birmingham, Selly Oak raised undoubtedly serious issues, I cannot stress enough that they relate to only a very small part of the sector. Introducing over-hasty regulations to control that very small part of the sector may have unintended consequences for the rest of it, particularly smaller providers. Being regulated by a national body and the local council could prove to be far too onerous, and there could be consequences for much-needed supply if good providers exit the market. The Government are committed to ending rough sleeping by the end of this Parliament. Penalising good-quality providers, who make up the vast majority of the sector, could damage critical progress towards that aim.

The Government already have a programme of work in train on the regulation and oversight of supported housing, and it is right that we pursue that to thoroughly test ideas. My Department, which has been working jointly with the Department for Work and Pensions to drive improvements in oversight and regulation of supported housing, recently made two announcements on the progress of that work. First, we have published a national statement of expectations for supported housing, setting out the Government’s vision for achieving the best quality accommodation to meet local needs. That emphasises the importance of strategic planning in understanding and managing local need for and supply of supported housing, and empowering local authorities to develop a sustainable longer term plan to meet the needs of residents. The national statement of expectations also mentions the need for community cohesion and proper engagement with residents. I strongly support that.

[Steve McCabe]

I understand the Minister’s point about being concerned about over-hasty regulation, but as she progresses this work, will she look at whether there is a role for the Regulator of Social Housing in relation to exempt accommodation, and at the easy access that landlords have to Government funds for exempt accommodation? Those seem to be two difficulties at the moment.

[Kelly Tolhurst]

Absolutely. I will be looking at all the options that are available. There is a fine balancing act when it comes to decisions or regulations that we make. However, the hon. Gentleman will know of one of the pieces of work that we have already initiated—the £3.1 million of funding for five local authority areas to test approaches to improving quality and oversight in the housing sector. That will enable us to get data, evidence and best practice to test some of the work. That is ongoing work but we hope that the pilots will influence some of it.

There are a number of objectives for the pilots. Undertaking inspection and enforcement work through a multidisciplinary team will drive up standards in accommodation and send a clear signal to providers about our intentions and expectations for supported housing schemes. Also, through a review of the care and support provided at the properties, again through the use of multidisciplinary teams, councils will ensure that people get the support that they need and is appropriate to them. I understand and take the hon. Gentleman’s point about oversight of support and its quality.

Finally, in relation to the delivery of a comprehensive assessment of local need for and supply of supported housing, improved oversight of local provision will empower local areas and enable them to plan strategically to meet current and projected demand. I am pleased to say that, as I have outlined, the hon. Gentleman already has one of the schemes within his local authority, Birmingham City Council. We hope that that will drive up the quality of support, in addition to a focus on managing the antisocial behaviour aspect of supported housing in Birmingham. My officials are working closely with the council to monitor progress and provide support.

I absolutely share the hon. Gentleman’s concerns about achieving the best outcomes for the individuals in question, and have taken on board issues that he has raised about the impact, particularly in his constituency. I thank him very much and look forward to engaging and working with him as we progress the measures within Government to improve quality and oversight. I am grateful to have had this debate today.

Question put and agreed to.