Air Traffic Control Disruption

Debate between Keir Mather and Chris Vince

Thursday 10th September 2026 Commons Chamber

[Keir Mather]

The Secretary of State said from the Dispatch Box yesterday that she is of the view that while this disruption was not foreseen, it was not unavoidable, and there are lessons to learn about how we can minimise the chances of this recurring. The hon. Member is right to point to the fact that resilience is clearly not where it needs to be. We need our technological systems to be more adaptive and more reactive. That is exactly why the Secretary of State has said that technological change needs to be at the forefront of the CAA and NATS’ priorities, and agility and the resilience in the system need to be among their top considerations.

[Chris Vince (Harlow) (Lab/Co-op)]

As you will be aware, Madam Deputy Speaker, this issue has had a huge impact on my constituency of Harlow. Not only do many passengers use Stansted airport, but over 1,000 members of its staff live in my constituency. I have full faith in the Minister and his ability to lead on this issue, but can he reassure my constituents that he is doing everything he can to hold the leadership of NATS to account and to ensure that this does not happen again, and to ensure that, as the hon. Member for North Dorset (Simon Hoare) said, if something like this does happen again, there are contingency plans in place?

[Keir Mather]

The Transport Secretary and I met Martin Rolfe on Wednesday, and expressed our concern about the scale of disruption on behalf of passengers and the industry. The Transport Secretary has asked for the cause of the issue to be identified and addressed as quickly as possible. Scrutiny of both the leadership of NATS and the technological programmes and processes is critical, and is something that the Department will keep at the forefront of our minds in the days and weeks to come.

Civil Aviation (Consumer Protection and Regulatory Reform) Bill [Lords]

Debate between Keir Mather and Chris Vince

2nd reading
Wednesday 9th September 2026 Commons Chamber

[Keir Mather]

My hon. Friend is right to say that that should be our focus. All four of the tests that we have set out on which a development consent order for Heathrow expansion would be granted are dependent on ensuring that we have adequate surface access to the airport, both for his constituents and people across the country and for the people who work at the airport. That relates to air quality and to carbon impacts. It must be a focus, and it will be considered, now that the consultation has closed.

I share the anger and frustration expressed by the Chair of the Transport Committee, my hon. Friend the Member for Brentford and Isleworth (Ruth Cadbury), on behalf of the passengers who have been affected over the past two days, but I also thank the staff and the aircrew aboard planes for the difficult work that they have undertaken to ensure that people are ultimately safe and their welfare is protected. I understand that many of the constituents of my right hon. Friend the Member for Hayes and Harlington (John McDonnell) will be doing that important work.

My hon. Friend the Member for Brentford and Isleworth asked whether passenger rights are fit for purpose at present. The Bill gives us the power to update passenger rights when we feel that they do not go far enough. Doing that through secondary legislation will ensure that all Members can feed their experiences into the process. Clause 3 also means that the Secretary of State must have particular regard to those who are most adversely affected when things go wrong and disruption occurs.

My hon. Friend the Member for Brentford and Isleworth spoke powerfully about the need to have proper resilience and contingency planning for airports in relation to people with disabilities, but also to parents with baby food. All these considerations need to be part of the process, and I thank her for championing the work of my hon. Friend the Member for Bexleyheath and Crayford (Daniel Francis), who speaks incredibly powerfully about his family’s experience of using a wheelchair to travel and fly. I hope he is reassured that the measure in the Bill that lifts the compensation cap for damage to wheelchairs on domestic flights goes far enough.

The Chair of the Transport Committee also made the point that there needs to be a single standard of treatment for everybody who uses our airports, building on the commitments in her Committee’s fantastic report, “Access Denied”. I can confirm that the Department is looking at this issue very closely through an accessible travel charter, spearheaded by my hon. Friend the Member for Wakefield and Rothwell (Simon Lightwood). It will have key expectations, pledges and commitments, and it will make sure that treatment is consistent for passengers with disabilities from the train that they board to get to the airport to the aeroplane door. That is incredibly important.

My hon. Friend the Member for Brentford and Isleworth made a broader point about public transport access in relation to airport drop-off charges, and her point about taxi access is something that I would be glad to discuss with her further. I know that it can cause unintended consequences and community disruption, particularly around unlicensed taxis, and I know that is also an issue for my hon. Friend the Member for Uxbridge and South Ruislip (Danny Beales).

My hon. Friend the Member for Brentford and Isleworth and other Members are right to point to the issue of staff safety. We should all be clear in this House that any form of abuse or intimidation of those who work at our airports is totally unacceptable. The Government will work with airports and airlines to stamp it out wherever we can, and work on this issue should be forthcoming shortly. I am very pleased to be meeting Unite the union to discuss this matter tomorrow, and I thank it for its consistent campaigning on this work.

The hon. Member for Didcot and Wantage (Olly Glover) made a really important point about scrutiny and delegated powers being part of this Bill, and asked whether there has been overreach. I believe that the provisions in the Bill that relate to CAA rule making and the need to have safety rule-making powers within the CAA are necessary, because aviation safety rule making is highly technical. It is fast-moving, yet the current system forces every change through a process that is very duplicative and resource intensive. There are strong safeguards for that process, and Ministers will be able to set the CAA’s priorities through a published framework. During the Bill’s passage in the Lords, the Government introduced amendments to strengthen parliamentary scrutiny of the new aviation rule-making framework and implemented all the associated recommendations from the Delegated Powers and Regulatory Reform Committee, which the hon. Member knows is assiduous in its efforts to ensure that Parliament is robustly consulted on these issues. More broadly, I am glad that he and his colleagues are supporting the Bill at Second Reading, and I look forward to engaging constructively with him on his amendments.

My hon. Friend the Member for Mid Cheshire (Andrew Cooper) spoke powerfully about his experiences at Manchester airport with regard to both the use of sunflower lanyards and the airport’s Sunflower room. This Bill is about giving the CAA the ability to ensure that consumer standards are upheld and to strengthen people’s rights, but we cannot omit the excellent work that is already happening at airports up and down the country. The staff make those places positive areas from which to travel for people across our country, and I think that needs to be recognised as part of this debate.

My hon. Friends the Members for Hitchin and for Uxbridge and South Ruislip both expressed concern that when the compensation cap is lifted for damage to wheelchairs on domestic flights, airports and airlines might withdraw their willingness to take wheelchairs on to planes. I can assure my hon. Friends that I think airports and airlines will work hard to comply with these measures, but the Bill contains provisions for the CAA to enforce consumer rights, and I am sure that will be part of any process that takes place in this space. More broadly, although the Bill extends to domestic flights—there is an issue with extending it any further due to the Montreal convention—I was pleased to speak to the United Kingdom’s permanent representative to the International Civil Aviation Organisation this morning about this very issue and how we might raise it more robustly in international fora. 

The hon. Member for Sutton and Cheam (Luke Taylor) raised our common obligation to think about all questions affecting aviation with a simultaneous consideration of their effects on the planet. I am glad that he thinks that we are engaging adequately on some of these questions, and I am always happy for him to push me further when he thinks we are not. We are developing a world-leading SAF mandate and revenue certainty mechanism. Changes to airspace modernisation can mean that flights are more efficient and burn less fuel. The jet zero strategy is pushing us much further in this direction.

More broadly, through the future of flight industry group, the Department for Transport is undertaking pioneering work on aviation sustainability, electric and hydrogen as forms of propulsion in aviation, and promoting higher standards through CORSIA—the carbon offsetting and reduction scheme for international aviation—at ICAO. So I hope that the hon. Member for Sutton and Cheam feels that we are moving in the right direction, although I am always happy for him to push me further.

The hon. Gentleman asked me a valid question about oversight of the CAA and NATS, and this was also asked by my right hon. Friend the Member for Hayes and Harlington. The hon. Member for Sutton and Cheam shares my view that we need to do everything possible to minimise the chance of what happened yesterday happening again. He will know that the CAA, as a regulator, can put mechanisms on NATS for delay-related targets, alongside penalties that reduce airline charges when targets are missed, but we know that we need to go further. We know that more needs to be done, and as the Secretary of State said, the CAA will undertake an independent investigation to understand what happened. By asking the CAA to review immediately, we as Ministers can ensure that there is strong oversight for passengers. If the hon. Gentleman believes that this should lead to further enhancements for air passenger rights, it is clause 1 of the Bill that will allow us to do so. His point was very well made.

Turning to my hon. Friend the Member for North West Leicestershire (Amanda Hack), it was a pleasure to visit East Midlands airport the other week. She raised an opportunity, which presents itself in this Bill through its measures on slot regulation, to think about how we can help our air freight sector to perform in a more agile way, to move more goods through our airports and to boost growth for UK plc. She also raised questions about allergies and how we can protect passengers with allergies when they are travelling. That is incredibly important, which is why it is in the Bill and will form part of the consultation formed under clause 2. She asked me when the consultation on these issues will take place, and it will be within 12 months of the passage of the Bill. I thank her and my hon. Friend the Member for St Austell and Newquay (Noah Law) for making powerful arguments in defence of our regional airports.

I thank the hon. Member for Moray West, Nairn and Strathspey (Graham Leadbitter) for his offer to work on a cross-party basis to ensure that we learn the lessons from what happened yesterday and ensure effective oversight of NATS. I say to him that we are in the early stages of understanding what the impact is on consumers and the aviation sector, but I will of course do my very best to keep the House informed as we get more information. I will pass on to the Ministry of Defence the issues he raised to do with the MOD and RAF Lossiemouth about the regular training exercises, their noise impacts and how that intersects with civil aviation, and then I will write to him on the issue.

[Chris Vince]

The Minister is making an excellent speech—the take-off was fantastic and I am looking forward to seeing the landing. I want to ask him about the recent fire at an electricity substation at Heathrow airport—the point raised by my right hon. Friend the Member for Hayes and Harlington (John McDonnell). I am very aware that we are seeing increasingly extreme weather—we had the heat over the summer and I suspect we will have extreme cold during the winter—so has the Minister considered the challenges that our aviation sector will face and what does he think the Government can do to mitigate those issues?

[Keir Mather]

I thank my hon. Friend for saying my speech is fantastic, and it is certainly detailed. I know that we have been cruising at altitude for some time, so I will do my best to get on with it. He raises a broader point about climate resilience at our airports, and I can assure him that the DFT takes this matter incredibly seriously and is progressing work across the Government to think about how we can become more adaptive, in partnership with the private sector, to deal with these issues.

Turning to the matter of the legislative consent motion in relation to clause 7, I confirm to the hon. Member for Moray West, Nairn and Strathspey that it does engage the legislative consent process for both Scotland and Northern Ireland. My officials are engaging with their counterparts on this matter, and I will be sure to keep him informed.

The hon. Member for Horsham (John Milne) asked me about the subject of his private Member’s Bill on creating an ombudsman for the CAA. My view is that the costs of setting up a potential ombudsman outweigh the benefits it would bring. Complex CAA decisions, such as changes to flight paths, are already subject to extensive consultation. I am of the view that the CAA has robust remedies for people dissatisfied with customer service issues, including consideration by the independent complaints assessor, while the work of the CAA is also subject to oversight by the Parliamentary and Health Service Ombudsman, and that is before we get into a broader conversation about the CAP 1616 process. However, I am happy to discuss this with him after today’s debate and ahead of Committee consideration to think about what more we can do to address his concerns.

My right hon. Friend the Member for Hayes and Harlington also raised a concern about the CAA reporting within six months and us not dealing with the situation with the immediacy it requires. I can assure him that a report will be coming through from NATS to the CAA within a week. That will provide its initial assessment of what has taken place. We will shortly have more to say on what the impacts are and I will endeavour to keep the House informed. He raised a point about whether there will be sufficient follow-up actions. That is a fair challenge, but I would just say that when the outage occurred in 2023, 34 recommendations were proposed to mitigate reoccurrences by the CAA, all of which were implemented.

On CAA oversight, I agree with my right hon. Friend that that is massively important. I would just say that we currently have a robust system for CAA oversight, although we can of course debate whether to take it further. There is an independent complaints assessor, the CAA’s work is subject to oversight by the PHSO, economic regulation decisions can be appealed to the CMA and there is of course the CAP 1616 process for airspace modernisation, but I would be glad to engage with him on where we can take those matters further.

I will draw my remarks to a close. The Bill is about modernising the UK’s aviation framework so that it remains fit for the future: supporting growth; strengthening passenger protections, particularly for those who find travelling through our airports most challenging; and maintaining the highest standards of aviation safety and the UK’s formidable reputation in this space. Our ambition is to build a competitive aviation system that delivers for passengers and keeps pace with technological and operational change. Today’s debate has been wide ranging and a useful opportunity to discuss important issues with hon. Members. I thank all those who have contributed and I look forward to continuing our discussions in Committee.

Question put and agreed to.

Bill accordingly read a Second time.

Civil aviation (Consumer protection and regulatory reform) bill [Lords]: programme

Motion made, and Question put forthwith (Standing Order No. 83A(7)),

That the following provisions shall apply to the Civil Aviation (Consumer Protection and Regulatory Reform) Bill [Lords]:

Committal

(1) The Bill shall be committed to a Public Bill Committee.

Proceedings in Public Bill Committee

(2) Proceedings in the Public Bill Committee shall (so far as not previously concluded) be brought to a conclusion on Thursday 22 October 2026.

(3) The Public Bill Committee shall have leave to sit twice on the first day on which it meets.

Consideration and Third Reading

(4) Proceedings on Consideration shall (so far as not previously concluded) be brought to a conclusion one hour before the moment of interruption on the day on which those proceedings are commenced.

(5) Proceedings on Third Reading shall (so far as not previously concluded) be brought to a conclusion at the moment of interruption on that day.

(6) Standing Order No. 83B (Programming committees) shall not apply to proceedings on Consideration and Third Reading.

Other proceedings

(7) Any other proceedings on the Bill may be programmed.—(Shaun Davies.)

Question agreed to.

Civil aviation (Consumer protection and regulatory reform) bill [Lords]: money

King’s recommendation signified.

Motion made, and Question put forthwith (Standing Order No. 52(1)(a)),

That, for the purposes of any Act resulting from the Civil Aviation (Consumer Protection and Regulatory Reform) Bill [Lords], it is expedient to authorise the payment out of money provided by Parliament of any increase attributable to the Act in the sums payable under or by virtue of any other Act out of money so provided.—(Shaun Davies.)

Question agreed to.

Civil aviation (Consumer protection and regulatory reform) bill [Lords]: Ways and means

Motion made, and Question put forthwith (Standing Order No. 52(1)(a)),

That, for the purposes of any Act resulting from the Civil Aviation (Consumer Protection and Regulatory Reform) Bill [Lords], it is expedient to authorise the imposition of charges for the exercise of functions under or by virtue of the Act.—(Shaun Davies.)

Question agreed to.

Railways Bill

Debate between Keir Mather and Chris Vince

Report stage & 3rd reading
Wednesday 10th June 2026 Commons Chamber

[Keir Mather]

That is exactly why we are establishing GBR: to provide my hon. Friend with a consistent approach to making the case for the railway infrastructure improvements that he needs. Also, the devolution settlement enshrined in the Bill will ensure that GBR can work at the local level, with the ability for mayors to fund GBR directly to achieve specific local goals. It is our hope that through that devolved approach, with GBR able to work in lockstep with the mayors who are pioneering place-based politics across the United Kingdom, my hon. Friend can realise the changes to the rail system that he so desires.

[Chris Vince (Harlow) (Lab/Co-op)]

My hon. Friend is making a powerful speech. Like others, I congratulate him on the speed at which he is moving this forward. He talks about the ability of Great British Railways to support local infrastructure. I have concerns about one of the railway stations in my constituency, Harlow Mill, and the number of suicides because of the lack of safety provision there. Will moving to Great British Railways mean that we can address some of those issues more easily?

[Keir Mather]

We certainly hope that it will. On the specific issues that my hon. Friend raises, will he consider writing to either myself or the Rail Minister so that we can think about how we can better integrate those live concerns about people suffering from mental health crises and how we might better protect them on our railway? That is an incredibly important point. Just to conclude—

Oral Answers to Questions

Debate between Keir Mather and Chris Vince

Thursday 12th February 2026 Commons Chamber

[Keir Mather]

The hon. Lady is right to point to the fact that our railways need to serve as a catalyst for young people to access the educational opportunities they need. I have already explained that we are freezing regulated rail fares for the first time in 30 years, which we hope will have a benefit for constituents across the area that she represents. Ultimately, the only way that we can get fares down in the long term is to have a railway with a single guiding mind and a single point of accountability, and that is through Great British Railways.

[Chris Vince (Harlow) (Lab/Co-op)]

Yesterday, I had a very productive meeting with representatives of Greater Anglia about my campaigns to improve connectivity at Roydon station and improve safety at Harlow Mill station. Does the Minister agree that the move to Great British Railways and renationalisation will mean a better-connected rail service that is safer and will bring prices down for commuters?

[Keir Mather]

I could not agree more with my hon. Friend, who continues to be a determined advocate for his constituents in Harlow. GBR will allow us to rationalise the way the railway is run, think about it holistically and make sure that passenger services are run in the interests both of the passengers who use them and of the British taxpayer.

Oral Answers to Questions

Debate between Keir Mather and Chris Vince

Thursday 20th November 2025 Commons Chamber

[Keir Mather]

The hon. Gentleman should know that, through the Railways Bill, we are building a system that will ensure that passenger accountability sits at the very heart of how this railway operates. I would be grateful if he could illuminate to me how constituents of his and constituents across the country are served by the previous system, under which people could not get a train where they needed to go, were plagued by strikes and had ticketing systems that did not work. We are setting up, through Great British Railways, a tough passenger watchdog that can have minimum standards and statutory advice for the Secretary of State and put passengers back at the heart of our railways.

[Chris Vince (Harlow) (Lab/Co-op)]

7. What steps she is taking to ensure that Great British Railways holds consultations with passengers.

[The Parliamentary Under-Secretary of State for Transport (Keir Mather)]

Passengers will be at the heart of Great British Railways, and it will have a statutory duty to promote the interests of passengers in decision making. GBR will also be required to consult the passenger watchdog when developing its integrated business plan and key policies and procedures that significantly impact on passenger experience.

[Chris Vince]

May I welcome the extension of contactless payment to Harlow Town, Harlow Mill and Roydon railway stations in my constituency? That is making travel simpler and ensuring the best value for passengers. How will the Minister ensure that GB Railways continues to ensure that passengers are at the heart of decision making? Will he personally join me in my campaign to ensure that there are less cancellations of trains to Roydon station in my constituency?

[Keir Mather]

I am very pleased to hear that my hon. Friend’s constituents are benefiting from contactless payment, but he is right to urge us to go further in ensuring that GBR improves passenger experience and delivers on the priorities of the travelling public. We are committed to improving ticketing further through expanding pay-as-you-go beyond the stations at which it is already in use. Through the long-term rail strategy and its general duties, GBR will be incentivised to support innovation and deliver for passengers right across the country, including in Harlow.