(9 months ago)
Commons ChamberIn early December, my constituent was informed by the DWP that they must renew their personal independence payment entitlement. They were told that if the necessary forms were not returned by 13 January, their PIP could be stopped. On Christmas day, the DWP informed my constituent that, as the forms had not been returned, their PIP entitlement had been stopped and they owed some money. My constituent returned the forms in early January, long before the deadline, but they have had no response since then, and nor have they received their benefits. Could I implore the Minister to intervene in this astounding case and work out exactly how this error could have occurred?
I thank the hon. Lady for her question. If she writes to me with further details, I will ensure that the relevant Minister is able to look into the case.