Oral Answers to Questions Debate
Full Debate: Read Full DebateDepartment: Department of Health and Social Care
Kate Green
Main Page: Kate Green (Labour - Stretford and Urmston)Department Debates - View all Kate Green's debates with the Department of Health and Social Care
(9 years, 6 months ago)
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Jane Ellison
I would be happy to meet the hon. Gentleman and discuss this important issue for his constituents.
Kate Green (Stretford and Urmston) (Lab)
The NHS Litigation Authority is piloting a new approach to improve feedback and learning in response to allegations of negligence. Will the Secretary of State say how patients can find out what feedback the NHSLA has given to individual trusts and how the trusts have responded?
Dr Poulter
The hon. Lady raises an important issue, which is that the NHS Litigation Authority often picks up on things when they do not go well and when the communication between patients and trusts has broken down. That is one of the things that need to be put right. I will look into the matter and write to her, because it is important that when things go wrong patients are supported in the right way and the lessons are learned.