Oral Answers to Questions

Karen Buck Excerpts
Tuesday 14th June 2022

(2 years, 6 months ago)

Commons Chamber
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Karen Buck Portrait Ms Karen Buck (Westminster North) (Lab)
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The United States company Operose Health runs 70 GP surgeries across the country, including the Randolph Surgery in my constituency. Yesterday’s “Panorama” broadcast indicated serious concerns about its quality of service, staffing levels and patient safety. Since then, constituents of mine have approached me to reflect their concerns about the service. What steps is the Secretary of State taking now, urgently, to establish what has gone wrong? Will he meet MPs with those surgeries to discuss our concerns?

Sajid Javid Portrait Sajid Javid
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First, I will ensure the hon. Lady gets the meeting she requests. She will know that NHS GP services all have to meet the same requirements, the same regulations and the same standards across the country. Where patients are not getting that care and those standards are not being met, we expect local commissioners to take action.