Oral Answers to Questions

Debate between Justin Tomlinson and Steve McCabe

Monday 17th May 2021 Commons Chamber

[Justin Tomlinson]

My hon. Friend is absolutely right. The SRTI—special rules for terminal illness—evaluation has been completed and will not need to be rerun through the forthcoming Green Paper.

[Steve McCabe (Birmingham, Selly Oak) (Lab) [V]]

Will the Minister recommend that his colleagues purchase and read the recently released e-book, “The Brown Envelope Book”, which contains more than 200 poems, pieces of prose and short plays about disabled people who say they have been“brutalised by the bureaucracy of the Department for Work and Pensions”?

[Justin Tomlinson]

The Government are rightly proud of providing record amounts of support for people with disabilities and long-term health conditions. Through our forthcoming health and disability Green Paper, we will work with stakeholders and those with real lived experience to make sure that we improve the services and support we provide.

Oral Answers to Questions

Debate between Justin Tomlinson and Steve McCabe

Monday 14th September 2020 Commons Chamber

[Steve McCabe (Birmingham, Selly Oak) (Lab)]

I have constituents who have been waiting more than six months for a decision following a work capability assessment. Is that not a bit ridiculous?

[Justin Tomlinson]

We rightly took a decision to suspend face-to-face assessments following Public Health England’s guidance. We continue to keep this under review, but wherever possible, we are either doing a paper-based review or a telephone assessment, and we are automatically renewing reassessments that are due within three months by six months, and we review that on a regular basis.

Oral Answers to Questions

Debate between Justin Tomlinson and Steve McCabe

Monday 11th February 2019 Commons Chamber

[Justin Tomlinson]

Our whole strategy of supporting care leavers, which was set out as part of the care leaver covenant, is about closer partnership working with not only the Department for Education but local authorities, to ensure that there is consistent support across the board. As I said in my previous answer, I want to start that earlier, giving young care leavers the maximum time to prepare for the transition as they reach 18.

[Steve McCabe (Birmingham, Selly Oak) (Lab)]

The Government deserve some credit for the care leaver covenant. What specific joint work is being undertaken with the Children and Families Minister the hon. Member for Stratford-on-Avon (Nadhim Zahawi), to ensure that every young person leaving local authority care leaves with a specific offer of a job, apprenticeship or further training? Have the Government considered making that a legal obligation?

[Justin Tomlinson]

I thank the hon. Gentleman; I know that he has raised similar issues before. It is right for this work to be joined up and consistent. At the moment, in the DWP, we look at this 28 days before care leavers are due to start UC. As I said, I think that that should be brought forward to six months, with advice and training on the different opportunities that are available. It is vital that all groups work in partnership. They have supported all the roundtables that I have held and I will continue to work closely with them.

Oral Answers to Questions

Debate between Justin Tomlinson and Steve McCabe

Monday 15th October 2018 Commons Chamber

[Justin Tomlinson]

I thank my hon. Friend, who is a real champion of the self-employed community, and I am proudly a former business owner myself. Universal credit is far more flexible to adapt to changing circumstances, particularly for those who are starting up on their career of owning their business.

[Steve McCabe (Birmingham, Selly Oak) (Lab)]

21. Under the managed migration plans, are there any proposals for vulnerable people—particularly those with a mental health issue or a learning difficulty—to be guaranteed face-to-face and telephone support, as opposed to just online support?

[Justin Tomlinson]

Yes, absolutely. This is an important point, and that is why we have improved the training for all work coaches to identify as quickly as possible those who need that additional support. It is a really important and key part of UC.

Personal Independence Payments

Debate between Justin Tomlinson and Steve McCabe

Wednesday 13th April 2016 Westminster Hall

[Rosie Cooper]

Why not allow Capita to film those—

[Steve McCabe (in the Chair)]

Order.

[Justin Tomlinson]

Let me make some progress and then, if I have time, I will take some more interventions.

The hon. Member for Wrexham made a fair point about the limited time for a claim. It is actually a month, but people can ask for longer. They automatically get two weeks without any questions, and further extensions are considered depending on the circumstances. For example, if somebody says, “I will need assistance in filling the form in”, additional time will be given. If people struggle to fill in the initial forms on their own for a variety of reasons, the Department will send people to help them do so as quickly as possible.

As I highlighted earlier, the PIP forms are shorter and simpler than the old DLA forms. That does not mean that they are absolutely perfect yet. However, part of my role and my officials’ role is that we regularly meet charities, other stakeholders and users of the service, who make suggestions. There are continuous improvements, and I would expect that to keep happening. The hon. Gentleman raised a fair point, and we have a taskforce on our wider communication, with representatives from all the major charities going through things with a fine-toothed comb. I am grateful for all their help and support in that regard.

At the very beginning of the process, if an individual has a condition that means that we have concerns about their ability to return forms, that is flagged up so that we do not just automatically let them drop off the system. We can then be proactive in trying to contact them and contract people who can provide support for them, to make sure, as I say, that they do not simply drop out of the system. That is a very important point.

We are constantly reviewing the quality of the system—that is really important—and one change we made recently was to add a further 10 days for the assessment providers to be able to gather and consider further evidence. That came about because of the 60%-odd success rate in the appeal process, which a number of Members have mentioned. To put that into context, it involves about 2% of total claimants; as I have said, about 1.3 million people have gone through the system. When I first became the Minister and I saw the figure on successful appeals, the first thing I did was to visit the Cardiff office. I said, “Right. Presumably every time one of these is assessed on appeal, you down tools, sit down, analyse what we have done and make sure we never do that again.” Actually, more often than not a decision is overturned because of additional evidence that has been provided—the key word is “additional”—either oral or written. So in theory the decision at the beginning was right, based on the evidence that was given, but we as a Department rightly provide people with two further opportunities to submit additional evidence for a reconsideration.

All Members will share our frustration in this sense—in an ideal world someone would phone up for a claim, give their national insurance number, we would have full access to all their medical records and they would not have to go and find the reports from their doctor or occupational therapist. Former Governments had a good go at achieving that, but for a variety of reasons it has not happened. We therefore ask people to submit new evidence.

A typical example of what can go wrong for a claimant is that they get their GP’s evidence and put that in with their application, but they do not think to get the evidence from their occupational therapist. However, when we send them the letter that does not give them the benefit rate that they were hoping for, the information in it is clear enough for them to think, “Ah! If only I had done that.” They then have those two further opportunities to submit evidence. So the majority of the 65% or so successful appeals are because of additional evidence being submitted, not because of mistakes in the system.

--- Later in debate ---

[Justin Tomlinson]

We have just added a further 10 days to the process, recognising that point. We want to get the right decision for the claimant first time. That is an absolute given, but we rely on individuals to present evidence. Everyone is unique. Everyone involved is facing a different challenge, which is why they are applying for the benefit. In an ideal world, we would have access to all their information and no one would have to provide it, but as I have explained, that information is not available. My colleagues in the Scottish Parliament are doing some interesting work in this area, and we will look carefully at how that progresses, but we have added that extra time and are trying to be as clear as we can in the letters.

Beyond this debate, I will be interested to look more closely at the points that the hon. Member for Wrexham made about how the information that comes back to people is sometimes not clear enough. However, all claimants can request a copy of the full health professional’s report at any stage in the decision-making process. That is automatically triggered at the independent appeal stage, but it is available before that if people wish to have it.

We are also working on the online application process, to put all the information in one place. A lot of people want to be able to apply online for convenience. An added benefit will be that we can put additional help and support online, but people will still be able to claim in the traditional way if they want to.

I do not have long, but I want to address the point that was made about locations. All claimants in north Wales are offered—

[Steve McCabe (in the Chair)]

Order.

Motion lapsed (Standing Order No. 10(6)).

Welfare Benefit Changes

Debate between Justin Tomlinson and Steve McCabe

Wednesday 14th October 2015 Westminster Hall

[The Parliamentary Under-Secretary of State for Disabled People (Justin Tomlinson)]

It is an absolute pleasure to serve under your chairmanship, Mr Pritchard. I pay tribute to the hon. Member for Swansea East (Carolyn Harris). I recognise that this is an incredibly important debate and that hon. Members have made constructive, thought-provoking speeches, often with personal stories, so I will not give a pre-written speech, but will try to address as many of the points as possible. I am the Minister for Disabled People and if the points raised relate to other Departments, I will do my best to cover them.

I pay tribute to the shadow Minister. It was helpful of her to encourage interventions, allowing everybody here to contribute, bar the hon. Member for Sheffield Central (Paul Blomfield). That was a real shame, because he is one of the Opposition’s most effective and measured Members of Parliament and has helped to shape Government policies in the past with well argued points. It is a shame that he did not have the opportunity to contribute.

I have a soft spot for Swansea East because, as the Minister for Disabled People, I celebrate, recognise and champion the fact that Swansea is the first city to be fully disability confident. It is a credit and an honour that the hon. Member for Swansea East represents such a wonderful town. One of my first media activities was to praise it, so she can be very proud of Swansea East. Leading on from that, she raised a point about barriers to work. I recognise that issue in my role as Minister for Disabled People. We have a commitment to halve the disability employment gap. In the last 12 months alone, 226,000 more disabled people have got into work, but halving the gap will require about another million, so there is still a huge way to go. We will be doing a huge amount of work through Disability Confident and our Access to Work scheme, through which we are now close to record numbers of people being helped.

The hon. Lady raised a point about sanctions. That has come up in a number of debates that I have spoken in, and the shadow Minister from the Scottish National party, the hon. Member for Banff and Buchan (Dr Whiteford), raised the point as well. The use of sanctions has fallen by 30% in the last 12 months. The Oakley review did recognise that that was an important part of the mix; it should not be something in isolation. This is about the claimant and the work coach coming together with a contract and both sides working to give that individual the best opportunity. The use of sanctions is an important issue. I recognise some of the personal stories raised, and we shall continue to look at that, but it is an important part of the mix.

The hon. Member for Swansea East also highlighted Parkinson’s UK. The issue was raised in a previous debate. I have since met Parkinson’s UK, and we have made significant changes to some of the practices in the personal independence payment based on its expertise and advice. I am very grateful that it was able to contribute to that. I thought that the hon. Lady’s speech was important. She highlighted the need for the voice of the vulnerable, and certainly the opportunity was taken with a very powerful speech.

[Steve McCabe]

Will the Minister give way?

[Justin Tomlinson]

I am going to be tight on time. Let us see whether I can get through these pieces of paper first and then hon. Members can feel free to intervene.

The hon. Member for Newport West (Paul Flynn) raised the concern that the TaxPayers Alliance was now setting policy. Fear not: it has not taken over the leadership of our party, so do not panic.

The hon. Member for Strangford (Jim Shannon), who for the second day in a row has been detained elsewhere when I have responded to his points—hopefully he will read this—raised the point about food banks. A number of other hon. Members also talked about that. We have argued in the past that we have made them more accessible. One thing we do know is that the proportion of people reporting difficulties affecting food is down in the UK from 9.8% in 2007 to 8.1% in 2012. This is an incredibly important issue. I recognise that concerns have been raised about even people in work sometimes having had to access such facilities. We will continue to look at the issue, but we know that the number of those reporting difficulties with accessing food is falling—something that we would all welcome.

The hon. Member for Central Ayrshire (Dr Whitford) talked about fluctuating health conditions. I stress that, in the proposed changes to ESA, the support group will not change—I just want to make that clear—but we have to recognise that people have fluctuating health conditions, particularly in terms of mental health.

Police Reform and Social Responsibility Bill

Debate between Justin Tomlinson and Steve McCabe

Thursday 31st March 2011 Commons Chamber

[Justin Tomlinson]

That is a valid point, and my hon. Friend speaks with first-hand experience and authority. The layout of the night-time economy is different in every town, which means that each town creates unique challenges that either the local authority or the local police must challenge. That is why I keep coming back to the need to ensure that venues feed into the system. The people who run them will know where the minority of people are generating problems.

[Steve McCabe (Birmingham, Selly Oak) (Lab)]

I very much agree with the hon. Gentleman. Does he think it is important that nothing in the proposals detracts from existing models of good practice in arrangements involving the police, the local authority and the business community, such as the one in Broad street in Birmingham?

--- Later in debate ---

[Justin Tomlinson]

There would be obvious challenges. For example, if a local authority decided to charge any venue open after midnight a late-night levy but made it close at 12.15, that would not give it an opportunity to generate enough additional income to pay for the late-night levy. My proposal would be to bring the local authority, the police and the late-night venues together to discuss the matter. No venue will openly say that it wants to pay a late-night levy, because it adds an extra cost to its bottom line, but if that money were seen to be spent on improving the safety and enjoyment of the vast majority of people, allowing them to get home safely and quickly after a night out, they would be more likely to go out again and spend money.

I am trying to strike a balance between being proactively supportive of people going out and enjoying themselves and considering those who have to deal with the minority who cause problems. To ensure that this works, I would make it compulsory for those responsible for running venues—the managers, the keyholders, the licence holders—to sit round the table with the local authority, the licensing people and the police. This practice can encompass schemes such as Best Bar None and Pubwatch, and approaches that bar troublemakers from all the venues in an area if they cause trouble in just one. In that way, the vast majority who go out to enjoy themselves on Friday and Saturday nights will have their experience enhanced, and the industry will benefit because its perception and reputation will be greatly improved.

[Steve McCabe]

I agree with the comments made by the hon. Member for North Swindon (Justin Tomlinson); his experience has been of benefit to all of us. This is not a party political issue. We all want to see successful pubs and licensed premises where people can enjoy themselves and the businesses can make money and provide the jobs that are very much needed in some places. Perhaps I did not make myself clear to the hon. Member for Cambridge (Dr Huppert): I am happy to accept that alcohol disorder zones were not a success. I think that they were genuinely conceived as an attempt to deal with a problem that we all recognised, but they were not a success. I am not in any sense troubled to see the Government scrapping them and trying a different approach. I honestly hope that that approach will work, and I wish it well.

There are some obvious concerns, however, and several of them have been mentioned today. Problems could arise when a rural area is adjacent to an intensively developed town, for example. The application of the rules in such a situation could be problematic. The west midlands has several local authorities in close proximity, and there is a risk that the application of certain levy arrangements in, say, Solihull could have a knock-on effect in neighbouring Birmingham. It is reasonable to say that we are concerned about how this will work in practice.

I urge the Minister to review the provisions, not because I want to be able to come back here in 12 or 18 months to have a bit of fun at his expense. On many occasions, I would quite enjoy that, but in this context it probably would not be terribly useful. As I have said, this problem does not involve any party politics. We are all grappling with the same issue, and want to get to the same end point. I therefore urge the Minister to have a review, perhaps even a rolling review, so that we can see what problems are developing, what solutions are being tried, and whether there is a way of developing best practice. Instead of reaching a point at which we have to say, “Oh well, that didn’t work either. We’ll repeal it and start all over again,” I would much rather see the approach being modified as we go along. It might be in the Minister’s interest to agree to report regularly to us on the lessons that have been learned from the application of the measure, so that we can call on the experience of people such as the hon. Member for North Swindon, who could suggest adjustments that might make a difference.

I wish the measure well, and I hope that it will work, but I urge the Minister to think about introducing a regular review process that will allow us to learn lessons and ensure that we tackle the problem.