Oral Answers to Questions

Debate between Justin Tomlinson and Nigel Mills

Monday 17th May 2021 Commons Chamber

[Justin Tomlinson]

I am conscious that my hon. Friend has raised some specific cases directly with me. As we return to normality, we have received more claims than normal. We are working hard to get through those as quickly as possible, with average clearance times slightly up from 16 to 19 weeks. As face-to-face assessments start to return, those unable to be assessed through paper-based reviews, telephone or video assessments will be prioritised.

[Nigel Mills (Amber Valley) (Con)]

What steps her Department is taking to ensure that the welfare system helps support tenants with rent arrears to sustain their tenancies.