(3 years, 9 months ago)
Commons ChamberAlthough the vast majority of people who access their benefits get the outcome they were hoping for, we recognise the need for continuous improvements, which we make working hand in hand with health and disability charities, organisation users and frontline staff. In the forthcoming health and disability Green Paper, we will look at the specific themes of evidence, advocacy, assessment and the appeals system to ensure we continue to deliver those improvements.
(5 years, 9 months ago)
Commons ChamberThe state pension age reform is focused on maintaining the right balance between sustainability of the state pension and fairness between generations in the face of demographic change. Without equalisation, women would be expected to spend an average of more than 40% of their adult lives receiving the state pension.
That is exactly why we have continued to deliver the triple lock. We recently announced a £3 billion uprating, and 80% of women reaching state pension age before 2030 will be better off by an average of £550 a year under the new arrangements.
Do the Government accept that the DWP’s communication strategy was well below standard, and many women found out about changes in their pensions only a year—or even a few months—before those changes were made?
That, too, is an issue that has been debated extensively in a number of Parliaments, and it has been encountered by Governments of all political persuasions. On our watch, we redoubled efforts to ensure that there was the maximum amount of communication so that people could make informed decisions.