DHSC Answers to Written Questions

Justin Madders Excerpts

Thursday 19th November 2020 Commons Chamber

[Edward Argar]

I am grateful to my hon. Friend. As he will be aware, other Departments, while they have heavy workloads, are not leading the response to the pandemic. In response to his final point, he will not be surprised that I do not characterise it in that way. Instead, I would characterise it as the Department of Health being in the lead in saving lives and protecting the NHS in this country.

My hon. Friend asked two other substantive questions. I think his language was a little intemperate in respect of the serious efforts that officials undertake every day to try to provide accurate and timely answers. There is no suggestion that they seek to stonewall or to avoid responding. They do their best, but it is difficult and the situation changes day by day. Where answers are deemed to be inadequate, hon. Members often revert to me directly or table their questions again, and we endeavour to fulfil our obligation to provide accurate answers.

On my hon. Friend’s question about recovery, we have set a trajectory for each month in order to recover performance over the coming months. Of course, that depends to a degree on the workload of officials in responding to the pandemic, as well as in providing answers, but I do not see it as an either/or; we intend to recover performance in parallel with tackling the pandemic.

[Justin Madders (Ellesmere Port and Neston) (Lab)]

I thank the Minister for his response and for the hard work he and his Department put in. However, as he acknowledges, the performance here, like in so many other areas, is just not good enough. We know it is tough, but there comes a point when it begins to look like departmental scrutiny is being used as a cover for evading giving answers.

This morning, I looked at the Department’s response times to my own written questions over the past six months. I have had to wait over one month for an answer 29 times, over two months 11 times and over three months four times. I was actually thinking of putting in a question asking for the average response times to questions, but then I thought I would just be waiting a long time for that answer as well. I have even had to wait five months for the answer to what I thought was a pretty simple question asking what tests for covid-19 had been used. One hundred and sixty-eight days later, I received the utterly unrevealing answer:

“A large number of different tests have been used throughout the programme.”

I was lucky; my hon. Friend the Member for Sheffield, Brightside and Hillsborough (Gill Furniss) waited 18 weeks for an answer to a question on tests, only to be told:

“The information is not held in the format requested.”

Why did it take so long just to say that? Do Ministers even read the answers that they sign off?

This is not just about the time; the quality of the answers that we get back also needs improving. On dozens of occasions, I have been told that the Department does not hold the data, or no real attempt is made to answer the question that was asked. I accept that sometimes that information may not be easily acquired, but too often it looks as though the Department wants to keep us in the dark. I remind the House that the ministerial code requires Ministers to be

“as open as possible with Parliament”,

even when that may be inconvenient to them. In the spirit of openness, will the Minister also look at restarting NHS England and NHS Digital publications?

In conclusion, we all understand that the Department is dealing with many pressing issues, but scrutiny is important. Accountability matters, and if the pandemic is used too often as an excuse for standards to slip, that is how we go from questions not being answered to major policy changes being announced by media leaks, until we end up with the shameful spectacle of spivs and cronies pocketing millions from PPE contracts. Government must do better.

[Edward Argar]

I was going to say that, as ever, I was grateful to the hon. Gentleman for his tone, right up to almost the end of his remarks. On his substantive points, when it comes to accountability to this House, he will know from our regular double acts at this Dispatch Box and in Committee that I and fellow Ministers do not shy away from our accountability to this House in all its forms.

On volume, as I have said, during the same period last year we received 4,000 written questions; this year, the figure has been 8,000. That cannot be addressed by increasing administrative resource alone, because the technical expertise of policy experts is required to provide accuracy in the answers that the hon. Gentleman and other hon. Members seek. The same policy officials are dealing, day to day, with all aspects of the response to the pandemic.

The hon. Gentleman talked about accuracy, and he is right about the importance of accurate and timely answers. Given that we have answered 8,000 parliamentary questions between March and, I believe, October, some may, sadly, not live up to his expectations. I know that he will hold me and other Ministers to account when that is the case.

In answer to another of the hon. Gentleman’s question, yes, I and other Ministers read not only the answers and the questions, but the background to those questions. If we do not, we will quite rightly end up at the Dispatch Box, being asked those questions again and being challenged on the Floor of the House. In view of that, and in view of our obligations to the public and under the ministerial code, it is absolutely right that we take the answering of written parliamentary questions very seriously.

On the hon. Gentleman’s final point about NHS Digital and the publication of data and so on, I am happy to take that away and look at it for him.