Support for University Students: Covid-19

Julie Marson Excerpts

Wednesday 3rd February 2021 Commons Chamber

[Michelle Donelan]

It is vital that we listen to the experiences of students. That is why I regularly meet the NUS, and student unions in universities up and down the country. I also regularly meet the Office for Students student panel, and engage with students on a range of student media and chat forums. I will continue to do so because students need to be at the heart of our policy making and decision making, and it is their futures that we need to safeguard.

[Julie Marson (Hertford and Stortford) (Con) [V]]

I thank my hon. Friend for her statement  and I welcome the £70 million to alleviate student hardship. I have been contacted by several students in Hertford and Stortford about the financial struggles they face. Can my hon. Friend reaffirm what she has previously said—that universities should treat students with the care and consideration they deserve during this difficult time? What does she advise students to do if that should not seem to be the case?

[Michelle Donelan]

My hon. Friend is spot on: universities do have a duty of care, and it is important that they are communicating with and looking after the wellbeing of students during this challenging time. Useful information and best practice have been circulated by Universities UK and the Office for Students. If a student really does have a concern, they should raise it directly with their university, go through the complaints process and then potentially escalate it to the Office of the Independent Adjudicator.