Oral Answers to Questions

Julie Hilling Excerpts

Thursday 13th March 2014 Commons Chamber

[Mike Penning]

PIP is replacing disability living allowance, less than 6% of the recipients of which ever had a face-to-face assessment. At the moment, around 90% to 95% of claimants are being called for a face-to-face assessment, which is much too high, and we will bring that down as much as possible. We are working with the relevant lobby groups, particularly the Royal National Institute of Blind People, to ensure that the information is available in a way that can be used across the board.

[Julie Hilling (Bolton West) (Lab)]

This morning I received a letter from my constituent Tracy, a distressed and house-bound disabled woman who put in a claim for PIP last August but is still waiting for a home visit. She has been told that she might have to wait another six months. It is yet another example of how disabled people are being failed. What is the Minister going to do about it?

[Mike Penning]

People are waiting too long for PIP assessments, partly because of the number being called for face-to-face assessments—between 90% and 95%— which is much too high. The policy was for that to be about 70%, so I think that it could be reduced further. We are looking carefully at whether it is absolutely necessary for that number of people to be called for assessment. When a face-to-face assessment is not needed, PIP will be granted without it.