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Department: Department of Health and Social Care

Julie Hilling

Main Page: Julie Hilling (Labour - Bolton West)

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Closure of Rhyl Crown Post Office

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Julie Hilling Excerpts

Point of Order
Tuesday 21st May 2013

(11 years, 6 months ago)

Commons Chamber
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Jeremy Hunt Portrait Mr Hunt
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If I recall correctly, the study said that there were multiple causes, but it was Nottingham university that said that poor out-of-hours GP provision was responsible for an increase in paediatric A and E admissions, so Nottingham university understands this issue.

Julie Hilling Portrait Julie Hilling (Bolton West) (Lab)
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On Sunday, some of my constituents dialled 999 for an ambulance for an 83-year-old woman who had fallen in the street. They were told to ring 111, but after 15 minutes, with the operator saying he was still assessing needs and the lady still lying in the street, they abandoned the call and rang 999, when an ambulance was dispatched. Is that the norm for this service?

Jeremy Hunt Portrait Mr Hunt
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No, it is not the norm; it is totally unacceptable. That is why the changes we are introducing will hopefully eliminate the vast majority of those kinds of issues. No, we are not going to stand by failures such as that when they happen.

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