Passport Applications

Julie Hilling Excerpts

Wednesday 18th June 2014 Commons Chamber

[Yvette Cooper]

I wish the hon. Gentleman’s constituent a good holiday after the stress she has endured.

[Julie Hilling (Bolton West) (Lab)]

We are talking about people who are unable to go on their holidays, but my constituents are stuck in India with their newborn babies, unable to get home. They get no response from the helplines. In fact, their passports would have been issued by the Hong Kong office had it been open. They are desperate, running out of money and stuck in a hot hotel room in India.

[Yvette Cooper]

My hon. Friend makes an important point on some of the difficult cases and long delays faced by British citizens overseas, not least as a result of the decisions that the Home Secretary has taken. I, too, have constituents who are abroad who are waiting for passports to be returned because they depend on having up-to-date papers to meet their visa conditions. They are worried that they will be penalised in the country where they are resident because their papers will not be valid unless they get their passports back in time.

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[Mrs May]

I will of course ensure that inquiries are made into what has happened in relation to Qatar, but information has gone out from the Foreign Office to its posts—to our embassies and high commissions—about all the measures that have been put in place in relation to overseas applications. The hon. Gentleman has raised a particular point in relation to a particular country, however, and I will ensure that it is followed up.

[Julie Hilling]

The Home Secretary has been very generous with her time. The Indian Government are saying that they will not allow emergency documentation if people have already applied for a passport. They have either got to cancel their application for a passport or get the emergency travel document, but that does not necessarily guarantee that they will be able to travel on it from India because the Indian Government have previously said they will not recognise it. This is a dire situation for a number of people trapped in India at the moment, particularly those who have gone there to collect surrogate children. Will the Home Secretary look at this issue seriously and urgently?

[Mrs May]

I recognise that the circumstances that sometimes apply to individuals who have gone abroad to collect surrogate children can be complicated. The hon. Lady mentioned a particular issue about emergency travel documents. We have been very clear that they are for children who need to travel to the United Kingdom, and there is obviously no question but that those will be recognised here. As I have made clear, we must ensure that it is possible to provide proof of the relationship with children and the parenthood—in this case the surrogate parenthood—of individuals with children, because we want to make sure that we are looking securely at cases that may relate to child protection. The Foreign Office is talking to some other countries about these issues, however. These are not new documents that are suddenly being issued. The emergency travel documents are issued in other, normal circumstances, where it is necessary for somebody to have a document to travel, perhaps for compassionate reasons. So it is not the case that any different approach should be taken to them in the current situation. Again, however, the hon. Lady has raised a particular issue, and I will ensure that she gets an answer in respect of India. As I have said, there are complications in terms of surrogacy; these applications are not straightforward. I am sure she will understand the reasons why I say that.

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[Julie Hilling (Bolton West) (Lab)]

I would love to talk in detail about the 21 families who have contacted my office and discuss the run-around they have been given, the call-backs they never get and their wasted trips to Liverpool and Durham. I would like to talk about the work time I have lost and the difficulties that Mathew, my fantastic caseworker, has had with the parliamentary line. He has waited on the line for 90 minutes; he has not been able to get through at all at other times. It takes 24 hours to get a reply to a complaint and he cannot ring back the person dealing with the case. Furthermore, the tracking line is constantly engaged.

In the short time I have, however, I want to talk about my most dire case. After nearly 12 years of trying for a baby, my constituents Kiran and Bina took the brave decision to use a specialist surrogacy clinic in India. After five attempts, they have been blessed with twins, who were born on 3 March. The babies were very premature and had a very low birth weight of under 3 lbs. The couple got citizenship for their babies within a week and were told they would get their passports within six weeks. Before the cuts, those applications would have been dealt with in Hong Kong, but now their documents have been sent to Liverpool and they have been told that the process will take 16 weeks. They were promised calls back from the Passport Office, but they never materialised. E-mails have not been received and they are desperate. I have contacted the Minister and, although there is some movement, there is still no resolution.

Kiran and Bina tell me that they and their tiny babies are literally prisoners in their hotel room because of the 45 degree heat. They are not staying in the Ritz; it is a cheap hotel with very basic amenities and terrible air conditioning. They are running out of money; Kiran is now on unpaid leave and they are worried about their mortgage and bills at home. He is worried that he may lose his job and, with the onset of the rainy season, they are terrified that their babies will get malaria.

Kiran and Bina are the proud parents of premature twins and are desperate to bring them home to meet the rest of their family and friends, to be close to medical care and to start their dream life as mum and dad. Instead, they have already wasted three precious months of their babies’ lives stuck in a hot, uncomfortable hotel room with peeling wallpaper.

They are just one family out of many. Mr and Mrs Patel’s baby was born in January. Mr Patel is on unpaid leave and they are also running out money; their health is suffering because they cannot afford to eat properly. Their baby has spent six months stuck in a hotel room. What is the cost on his development?

Of course, it is not just new parents and babies who are suffering. The daughter of the Patels’ surrogate cannot start school because her papers are with the Passport Office. Why cannot there be an expedited system for passports for surrogate children, as is the case with citizenship? The Home Secretary said earlier that these situations are complex, so why is there not a specialist team dealing with these cases?

This is not just about the awful conditions these families are in. They have to apply for parental orders in the UK within six months of the birth of their children. Their visas are running out and they have been told that emergency travel documents are not the answer, because they would have to withdraw their applications for passports and retrieve their documentation before they could get them. In addition, an exit visa is required for all newborns to be able to leave India, but it cannot be obtained without a passport. The Indian high commission continues to say that, as first-time applicants, these babies cannot travel on emergency documentation.

I am pleading with the Home Secretary to help these families and directly intervene: please help Kiran and Bina and the other families to bring their babies home.