Tyne and Wear Metro

Julie Elliott Excerpts

Wednesday 1st July 2015 Westminster Hall

[Julie Elliott (Sunderland Central) (Lab)]

As ever, it is a pleasure to serve under your chairmanship, Mr Gray. I congratulate my hon. Friend the Member for South Shields (Mrs Lewell-Buck), my constituency neighbour, on securing this important debate, which centres on the performance of the Tyne and Wear Metro service, but I will also address the service’s future, to which she alluded.

In the past nine months for which figures are available, 42,749 excess minutes were recorded, which is more than double the Metro’s target. Causes include power failures, leaves on the line and train malfunctions. The majority of complaints received were due to train service performance. I live near a Metro station, so my family and I understand the Metro’s benefits all too well. The Metro is and has been a great service, and I remember when it first started. [Interruption.] We are all showing our age this afternoon.

The Metro has not been reliable over the past few years. If I turn up in the morning to catch the Metro to Newcastle to get a train down here—when I am not getting a Sunderland train—a delay can make the difference between catching my train and not catching my train. The Metro runs to the airport, so it has to be reliable. People have to be at the airport a certain amount of time in advance, and people have complained to me that they have missed flights because of problems with the Metro. Part of the issue is that there are not many public transport alternatives. It is not like London, where if the buses go off, the tube is there; or if the tube goes off, there are lots of buses. In the north-east, people who live within travelling distance of the Tyne and Wear Metro rely on that service and, historically, it was very reliable. The benefits of living near the Metro are great, but the problem is that it needs to be reliable.

People are not just being penalised for losing minutes at work; they can lose their job if they are consistently late for work. Employers are not interested in why people are late for work, but in whether they are there on time to do the job they are paid to do, and I totally understand that. It is a very serious problem. Of the 502 complaints in April and May this year, most were to do with train service performance. It is a real issue across the piece.

[Chi Onwurah]

My hon. Friend makes a very important point about the impact of train delays. Does she agree that productivity is one of the key challenges that we face, as the acting leader of the Labour party, our right hon. and learned Friend the Member for Camberwell and Peckham (Ms Harman), said this morning? We are 30% behind other countries when it comes to productivity. Excellent transport links are important for productivity, but my hon. Friend has given various examples that show how it is being undermined by bad transport.

[Julie Elliott]

I thank my hon. Friend for that intervention. It is absolutely true that productivity is essential. Economically, the north-east is one of the most productive regions in the country. We are still the only region that has a positive balance of trade. We export enormously, which is something to be proud of, but people have to get to their jobs to be able to create that productivity.

It is clear that Nexus will have to procure a new fleet of trains to meet identified customer demand. The number of people travelling on public transport goes up all the time. From an environmental point of view, that is important. As has been said, the fleet started carrying passengers in 1980. The refurbishment going on at the moment will take it to around 2025, but further refurbishment is not cost-effective. The trains are cranky and noisy, and there is a limit to what can be done with old stock. By the middle of the next decade, the trains will represent 50-year-old technology, with all the problems that go with that, including low levels of reliability, poor energy efficiency and poor compliance with accessibility legislation. When they were introduced, they were trailblazing, but they are now old hat. As someone over 50, I understand the problems that getting older creates: you are not quite as good as you were a few years ago. New trains are critical. They will improve reliability and punctuality for the more than 38 million passengers who use the service every year.

I want to move on to the disparity in funding between the regions. According to recent research undertaken by the Equality Trust, if we combine bus and rail, the average amount of money in Government subsidy spent on transport for each household in the north-east is £139 a year. For those in the south-east it is £204. The figures speak for themselves. If the northern powerhouse is to amount to anything more than a vanity project for the Chancellor, he needs to put his money where his mouth is, and he needs to use the Budget next week to direct extra money into public transport in our region. A new fleet is central to securing a better, more punctual and energy-efficient Metro service. Given the costs involved, Government financing will be crucial. These things inevitably take time, so I urge the Minister to begin talks now to ensure that passengers in Sunderland, who rely on the Metro to go to work, attend hospital appointments and visit family and friends, get the service they need and deserve.