BBC News Impartiality: Government's Role

Julia Lopez Excerpts

Tuesday 27th February 2024 Westminster Hall

[The Minister for Media, Tourism and Creative Industries (Julia Lopez)]

It is a pleasure to serve under your chairmanship, Ms Bardell. I thank my right hon. and learned Friend the Member for Northampton North (Sir Michael Ellis) for securing an incredibly important debate on the impartiality of the BBC, and the Government’s role in upholding it. I am also grateful to every hon. Member who has contributed this afternoon, as well as the Opposition spokespeople, including the hon. Member for Barnsley East (Stephanie Peacock), whose contributions have been constructive.

I appreciate the important words that were said in relation to Hamas as a terrorist organisation, and a clear understanding that the Government have taken action, but will keep a lot of these matters under review. I think there is unanimity here that the BBC is an incredibly important organisation, the integrity of which we all fundamentally seek to uphold. That is why we are here today talking about this issue. There is a collective desire in this House to focus the BBC on its core purpose when it comes to news, to report on the world with a relentless dedication to facts and truth. That is the foundation on which trust is built.

Trust, in my opinion, is the BBC’s currency in a very complex, ever-changing world where regional events can ricochet with great consequence into the communities and neighbourhoods of the UK. Hon. Friends have spoken of that and given examples, and it causes me a great deal of concern, both for my constituents and for my Jewish and Muslim friends, who have received pretty horrifying attacks from the same source—Islamist fundamentalism.

That worries me deeply, and nobody in the UK wants to see that play out in our streets. We have a duty to try to lower the heat, and also to have difficult, complex arguments on this issue. That is why we all feel strongly about the BBC’s role in that. We have an implicit social contract that grants the BBC a unique place in national life, with an equally unique funding structure in the licence fee, because it is bound by duties that commit it to that truth-telling and the reflection of communities in every corner of the UK.

Having a public service broadcaster structured in such a way says something very important about our values as a society, where a commitment to freedom of expression and openness provides an increasingly stark contrast to jurisdictions where the truth is manipulated or suppressed, or focused only on stories of the powerful. We can see that in how conflicts are reported around the world in other countries.

Indeed, the first public purpose listed in its royal charter requires the BBC to provide duly accurate and impartial news and information. The impartiality of the BBC goes to the heart of the contract between the corporation and all the licence-fee payers it serves. The public rightly expect the BBC to be an exemplar of impartiality and accuracy, while allowing a range of opinions to be offered and debated.

Of course, the BBC is not there as an instrument of Government. Ministers seeking to interfere with editorial decisions or the day-to-day running of the organisation would be in nobody’s interests, in seeking to build the trust that is so fundamental to its core purpose.

[Sir William Cash]

Will the Minister commit to putting forward the idea that there should be a proper definition, along the lines of the Oxford dictionary, as I mentioned, so that we have a definition of impartiality in the charter, as well as the statement she has just made about it?

[Julia Lopez]

I am always happy to engage with my hon. Friend on those sorts of issues, which we have engaged on in relation to the mid-term review. I shall look into the particular issue he raises on the definition of impartiality, although I suspect that it is written down in some of the documents. It may not be in the charter itself, but we do talk to the BBC about this on a very regular basis.

As hon. Members will be aware, I tread a fine line here. I appreciate that there may be a desire from colleagues for me to go very far in sticking the boot into the BBC on certain issues. I want to ensure that I am always on the right side of that line, because I would not seek to undermine the trust that the BBC must put at the centre of its compact with the public.

By the same token, if concerns are expressed by citizens of this country, and by hon. Members on their behalf, about how the BBC is carrying out its duties to fair and impartial news, and the structures that hold it to account, then I think that requires a response. No organisation, particularly one of the BBC’s nature, should be exempt from scrutiny. If large numbers of citizens are questioning the legitimacy of the BBC’s funding model as a result, in a way that I fear might risk undermining the future sustainability of the organisation, then it is fundamentally in the interest of the BBC for there to be a response.

[Sir Alec Shelbrooke]

We often find the left screaming that the BBC is a Tory mouthpiece and the right screaming that the BBC is a left-wing mouthpiece—that is political opinion, and it probably means that it has got it roughly right. But there are indisputable facts that are black and white, as with the bombing of the hospital and the failure to verify sources. That is where the BBC is taking a wrong turn. That is what is fundamentally undermining the credibility of its impartiality. It is not the knockabout politics we have on particular issues; these are black and white facts.

[Julia Lopez]

That is the point that I am trying to make. We do not seek to interfere with the BBC editorially, but where there is a risk that trust and faith in the organisation will be undermined because of how it is being run, that should be of concern to the BBC, of concern to Ofcom and of concern to the Government.

[Andrew Percy]

Further to the point from my right hon. Friend the Member for Elmet and Rothwell (Sir Alec Shelbrooke), I feel we are being trolled in this debate. Someone has just sent me a picture of the main banner running alongside the BBC News website at 3.39 pm today, which says:

“Gaza health ministry: 29,878 Palestinians killed”.

We are being trolled in this debate. There is no reference to that being Hamas’s figures. There is no reference to the fact that we know that thousands of those people who have been killed are Hamas operatives. These are the very issues we have raised today. My right hon. Friend is absolutely right that there are facts, and then there are opinions. It is a fact that these are Hamas’s figures, but they are not being presented as such. In this very debate in which we are calling this out, the BBC is trolling us. It is having a laugh.

[Julia Lopez]

As I say, I am trying to get the line correct between giving the BBC editorial independence and expressing concern.

In the mid-term review, we have tried to ensure that there is much greater power for the BBC board to conduct thematic reviews of complaints and to have much more independence from the editorial teams, so that if there is a clear pattern coming through in the nature of the complaints about the BBC’s reporting and editorial decision making, the BBC can look into it. That is a new innovation from the mid-term review.

I note that Samir Shah, the incoming chairman of the BBC, has made reference to the idea that there may be an opportunity to review how the BBC is reporting on foreign conflicts, to ensure that the corporation is getting it right. This goes to the fundamental currency of the BBC: it is a trusted organisation, but with that level of trust comes a much deeper level of responsibility. Hon. Members have spoken about how licence fee payers are paying for this content and therefore rightly expect certain standards to be adhered to.

A response is needed, not so that we can kick the organisation and its dedicated reporters, but so that the BBC can discharge its fundamental duties to be a beacon of trusted information in an era of water muddying, truth bending and industrial disinformation. That is precisely how we worked in the mid-term review. Halfway through the royal charter, the review was an opportunity to pause, examine and evaluate the effectiveness of the BBC’s governance and regulation. The review focused on a range of issues, including editorial standards and impartiality, and our recommendations were unambiguous about the fact that there is scope for material improvement across a variety of areas.

The review highlighted that impartiality continues to be a major challenge for the BBC. Audience perception that the BBC is not sufficiently impartial is an ongoing issue. Within a culture of continuous improvement, we think that more can be done. Following direct and constructive dialogue with the Government, the BBC is implementing major reforms, although perhaps not major enough for my hon. Friend the Member for Stone.

[Sir William Cash]

That would be true. Surely an improvement would be to have a test within a few months—a review of what has already been done under the new system that has been created. If that fails, the whole system fails.

[Julia Lopez]

My hon. Friend and I discussed the mid-term review and its findings just before it was launched, and I said to him that there is an opportunity to see how it is playing out, which will inform some of our discussions about charter renewal and future funding debates. A review of the funding model for the BBC is forthcoming. We will invite all hon. Members to engage with that review, which may be an opportunity for my hon. Friend’s views to be aired loudly and persistently.

[Sir Alec Shelbrooke]

I am grateful to the Minister for highlighting the fact that there will be a funding review, but how the BBC is funded is not the issue. The BBC has built a reputation as the trusted news source, and it is letting that reputation down. There will be a BBC no matter how it is funded, and people will turn to it. The problem now is that there is a bias being launched against Israel. That is a fact. The hon. Member for Barnsley East (Stephanie Peacock) talked about a survey in which people felt that it was balanced, but they are the ones receiving the news, not the ones involved in it. It does not come down to how the funding is put in place; it is about how we ensure that the BBC keeps its impartiality.

[Julia Lopez]

I was referring to the next staging posts down the line. My hon. Friend the Member for Stone suggested that the mid-term review was not meaty enough for his tastes, so I was simply encouraging him to engage in the next stages of the conversation. It is an incredibly important national conversation that will involve not just hon. Members, but the general public.

I have expressed to the director-general a concern that in public life we sometimes focus on the micro issues in relation to the BBC. I am not suggesting for one moment that this is one of those issues, but we get involved in regular tussles without asking fundamental questions about what we want the BBC to be going forward. That is something that I hold very close to my heart, because we are entering a very uncertain world in which misinformation and disinformation are being industrialised, and the BBC has an incredibly important role. It is in our interests as a nation, and as a western nation, to try to ensure that its future is safeguarded and that it maintains its public perception of trust and impartiality. I simply encourage hon. Members, in advance of the charter renewal process and in advance of discussions on the funding fee, to ask some of those big, searching questions about what we truly want the BBC to be.

[Andrew Percy]

As we are on the topic of asking questions, will the Minister write to the director-general to ask him what his actual plan is to deal with the institutionalised antisemitism in the BBC, which I think he has acknowledged himself in his email to staff? Will she ask him what specific training was given to the antisemitic, racist star of “The Apprentice”—well, I will not call him a star, because he is not a star; he is just a nasty little racist—on content related to antisemitism, because the BBC will not tell me? Will she ask him whether the BBC has an editorial note on antisemitism within the newsroom and, if it does not, whether it will produce one?

[Julia Lopez]

I thank my hon. Friend for those searching questions. I have regular discussions with the director-general. Hon. Members regularly talk to me about their concerns relating to how the BBC is run, and I relay some of those concerns. We have open discussions when he comes to see me and vice versa. As my hon. Friend notes, an email has gone out to all staff within the BBC in relation to antisemitism. I will be happy to discuss his specific questions about training for the candidate for “The Apprentice” and the other issues in person with the director-general at our next meeting, if not before.

I have no doubt that somebody from the BBC will be listening to this debate and noting the concerns that have been expressed in this Chamber about how the organisation is run. It must be very difficult in BBC newsrooms when staff have concerns about other members of staff in relation to personal opinions on social media that have recently come to light. Again, it goes back to the fundamental interests of the organisation, which are to make sure that staff can work in the newsrooms with a drive towards the truth and without fear of intimidation from anybody else in that newsroom.

I return to the mid-term review. We worked very hard with the BBC and Ofcom to try to tackle the fundamental concerns that have been raised about impartiality. A new, legally binding responsibility on the BBC board will require it actively to oversee the BBC’s complaints process to assure audiences that their concerns are being fairly considered. I appreciate that many hon. Members in this Chamber wanted to move on from the BBC First complaints process. Again, that is an issue that will be considered in charter renewal. We will also be closely monitoring whether there is a substantial change in how complaints are handled as a result of the mid-term review changes.

We have recommended that Ofcom’s regulatory responsibilities be extended to the online content that the BBC produces. I believe that one hon. Member referred to a complaint about how an incident involving antisemitism on a bus in Oxford Street was reported. That was part of the BBC’s online material, and it is the kind of complaint that will be brought into scope because of the mid-term review.

[Sir William Cash]

Will the Minister be good enough to take into account the views of Baroness Deech KC, a Cross Bencher in the House of Lords who was a governor of the BBC? She wrote an important letter to The Times or The Daily Telegraph—it does not matter which—about the judgment of the BBC. Will the Minister look at Baroness Deech’s extremely interesting letter and speak to her about it?

--- Later in debate ---

[Hannah Bardell (in the Chair)]

Order. I have been generous in giving the Minister extra time to answer all the questions, but I hope she will afford the same consideration to the right hon. and learned Member for Northampton North (Sir Michael Ellis) and allow him to sum up.

[Julia Lopez]

I shall look into the specific issue that my hon. Friend the Member for Stone raised.

As I say, the mid-term review is by definition a stepping stone. It takes us to charter review, which will be the time to ask many more fundamental questions of the BBC. I do not wish to take up any further time. I thank my right hon. and learned Friend the Member for Northampton North again for securing this debate.