Digital ID

Debate between Josh Simons and Damian Hinds

Monday 8th December 2025 Westminster Hall

[The Parliamentary Secretary, Cabinet Office (Josh Simons)]

It is a pleasure to serve under your chairship, Ms Furniss. I thank the hon. Member for Keighley and Ilkley (Robbie Moore) for introducing this important debate today; I hope that it is the first of many such debates to come, including in the main Chamber. Also, I apologise to the hon. Member for Chester South and Eddisbury (Aphra Brandreth) for briefly having to step out of Westminster Hall during her speech. I will check the record and make sure that I am across all of what she said.

I thank hon. Members from all parties for the thoughtful and respectful manner in which they have spoken in this debate. I will refer to some of the contributions during my speech. However, I will not take interventions, as I have limited time, and a lot of important questions have been asked, which I will endeavour to answer.

[Damian Hinds]

You have 18 minutes.

[Josh Simons]

I am told that I have 11 minutes.

I want to do three things today, as I endeavour not to be hapless: first, to explain why we want to build this new national digital credential and the principles that will guide us as we do so; secondly, to debunk some of the nonsense and myths surrounding this debate; and thirdly, to make some commitments regarding how I as the Minister and we as a Government will work with Members and their constituents going forward.

Let me start by saying why we are introducing this scheme. So often, my constituents in Makerfield, in Wigan, come to me with stories about how they have to fight against the system to do things that should be easy: dealing with the social care system or the special educational needs and disabilities system, registering for a school place, or ordering a new bin; paying taxes, or accessing benefits; opening a bank account, or buying a home. When millions of working people feel exhausted by making their household finances work, or by dealing with antisocial behaviour in their town, the last thing they need is to feel that they are being passed from agency to agency, from call centre to call centre, and from one form to the next.

It does not have to be that way. All over the world, countries have introduced national digital credentials that give people more control over their public services, ensuring that everyone can access those services more easily. It puts the state in someone’s pocket, as with everything else that we do online: banking, shopping, organising community events and supporting our kids at school. Although the Government Digital Service has done phenomenal work over the last decade, the UK needs a step change to make the state and public services work harder for people and fit around them, instead of forcing people to fit around those services.

Labour Governments have a proud history of transforming our state and making it serve ordinary people. After the second world war, the Government built new public services such as the NHS from the ground up. Harold Wilson grasped the white heat of technology to modernise the state. Tony Blair and Gordon Brown brought public services into the 21st century. Now we are doing the same, building the digital foundation of the British state and public services for decades to come.

I am proud that we are building this vital public good for our country, not outsourcing it and not leaving it to private companies. Done right, it can leave a legacy of which we will be proud in the years ahead—but doing it right, as several hon. Members have said, is vital, and my job is to make sure that we do it right. That is why, since becoming the responsible junior Minister, I have introduced three clear principles that will guide the system we build.

The first principle is “inclusive”. We will leave no person and no place behind. This is a public good, so it must be universally accessible. The people most excluded from our society, whether digitally or because they have not had a passport, are those we will work hardest to reach. We are under no illusions: this is a great challenge. It will take a lot of hard work and a massive digital inclusion drive. But do not forget that the status quo—