Royal Mail: Universal Service Obligation Debate
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Josh Newbury
Main Page: Josh Newbury (Labour - Cannock Chase)Department Debates - View all Josh Newbury's debates with the Department for Business and Trade
Royal Mail: Universal Service Obligation
Josh Newbury Excerpts(1 day, 8 hours ago)
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Blair McDougall
I pay tribute to Timmy and thank him for his years of service. It is exactly because this service is full of people like him who are passionate about their jobs that we need to ensure that Royal Mail’s quality of service is reformed and improved.
Josh Newbury (Cannock Chase) (Lab)
Phil from Brereton told me that his wife’s jury service letter arrived too late for her to defer; Colin from Brereton had a hospital letter that arrived three days after the appointment; and Michael from Rugeley waited weeks for a new debit card. Those were first-class letters, so planned reforms to the universal service obligation would not have made much of a difference. Will the Minister impress upon the leadership of Royal Mail the human impact of these delays on posties and residents?
Blair McDougall
My hon. Friend makes a powerful case about how delays and failings in Royal Mail standards impact on so many different aspects of his constituents’ lives. I will certainly use those examples when I next meet with Royal Mail.