Post Office Closures

Jonathan Edwards Excerpts

Tuesday 19th October 2021 Westminster Hall

[Marion Fellows]

I thank my hon. Friend for her intervention. What she says is absolutely true. I am sure that all of us present and further afield would vouch for the real feeling for post offices across the entire UK. In fact, I have been known to say in the APPG that the reason I took on its chairmanship was to ensure that there was a network of post offices in an independent Scotland—that network is right across the UK.

We have also spoken to franchisee representatives, and we hold regular meetings with the CEO of Post Office Ltd and the Minister. Recently, the APPG decided to be less reactive and more proactive in its approach to sustaining the network. The APPG is currently compiling a Post Office action plan, to provide an outline vision for the network going forward. I hope the UK Government and Post Office Ltd will carefully and seriously consider the proposals put forward by members.

[Jonathan Edwards (Carmarthen East and Dinefwr) (Ind)]

I am extremely grateful to the hon. Lady for giving way, for securing this debate and for the work that she does on behalf of our post offices. I am sure that, like many hon. Members, she has received representations over recent weeks from charities based in her constituency that are very concerned about commercial banks levying charges on their activities. For many of those charities and community groups, those charges are going to be prohibitive. Does she believe that the Post Office could fill the void that is being left by the commercial banks by providing a community banking service, expanding banking services, safeguarding the Post Office and helping to improve the lives of our communities?

[Marion Fellows]

I thank the hon. Gentleman for what he has said. Yes, I think that it could. Although the Post Office was almost coerced into taking on banking, it is something that we need to seriously look at. There are models in other countries’ post office networks, and there have been studies. That is an excellent suggestion.

As we all know, the UK Government are the owners of the post office network; they cannot sit idly by, allowing closures and the impact that they have on local communities and economies. The public expects the Government to play a proactive and direct role in preserving and growing the network. Post offices may not be the first things that spring to mind when thinking of public services, but whenever a post office closes it is always missed. Post offices are, without a doubt, valued public assets and must remain so. Closures not only create an inconvenience but harm local businesses and the welfare of local people, given that the most vulnerable people rely on post offices for access to cash.

--- Later in debate ---

[Jamie Stone]

I thank the hon. Lady for that very useful intervention. Her point is very well made indeed.

[Jonathan Edwards]

Further to some of those points, I have been quite fortunate in my constituency, where the Post Office has innovated and placed a sub-post office within the community centre. A common theme of the debate is that it all comes down to remuneration and whether we can make that sustainable. That is the vital point that we need to get across to Ministers.

[Jamie Stone]

My final point is simply this: where there is a post office service being conducted in a retail premises that is not a post office—a newsagent or some other business—there is an issue. I can think of an example in my constituency, where privacy tended to be invaded. Someone would be queuing up and talking to the lady about his or her pension or whatever, but the people behind wanted to buy a copy of the Daily Record or whatever. The person at the counter was uncomfortable with the feeling that the person behind could hear what was being said. That is perhaps an issue for another day, but I say to the Minister that we must remember that for some transactions in post offices, or however we do it in the future, there is a confidentiality aspect. I have no doubt that the Seaboard Memorial Hall in my constituency will do an excellent job and will tackle that privacy aspect of the work as well.