Commonhold and Leasehold Reform: Managing Agents

Jonathan Brash Excerpts

Thursday 2nd July 2026 Commons Chamber

[Mr Jonathan Brash (Hartlepool) (Lab)]

From the moment I was elected in Hartlepool, my inbox, surgeries and public meetings were filled with people telling me remarkably similar and shocking stories about their estate management companies. That is what I wish to focus my remarks on. The tales are very similar: terrible communication, risible explanations and no accountability, but ever-rising bills. Ahead of this debate, I asked constituents to send me examples, and I was overwhelmed by the sheer number that I received, so I obviously cannot go through them all today. The stories came from Marine Point, the Longbranch estate, Wynyard Mews, St Mary’s Court and other estates across the town.

One constituent, Andrew, highlighted the fundamental unfairness between estates adopted by the council and those left in private management: people can live just streets apart, pay the same council tax, and yet receive completely different levels of service. Derek asked me a simple question: why should he pay both Hartlepool borough council and Sela Management, when the council cannot carry out the work, because it has not adopted the estate, and the management company also appears unwilling to carry it out?

It is an entirely fair question.

Ray and Janice wish to put their property, which they own outright, into a living trust, yet they were delayed from doing so because Sela Management must first consent. They describe this as “medieval behaviour”. Jordan told me he was threatened over alleged unpaid invoices that he never received. The first meaningful communication was not an explanation; it was a demand. That is no way to treat people. When Helena bought her Longbranch home, she was told that as more families moved on to the estate, the costs would fall, because they would be shared more widely. The number of households has more than doubled. Her charges have not fallen; they have risen by more than £200.

Kim described waiting months for basic repairs, only for residents to feel that the work that was eventually carried out was of poor quality. Others have shown me photographs of unfinished drains, damaged kerbs and maintenance left incomplete. These are not legal technicalities; they are the everyday experiences of ordinary families—people paying real money for work that they cannot see, cannot verify and simply do not believe has been carried out properly.

My constituent Christine, whose property is managed by Kingston, told me that residents were collectively charged around £24,000 to repaint a block of flats on the headland. Within three months, the paint was already peeling. [Interruption.]

[Madam Deputy Speaker (Caroline Nokes)]

Order. Because of a fire evacuation of the Palace, the Serjeant on duty is requesting a suspension of the sitting. I have been advised by the Serjeant at Arms that the Chamber and Gallery should be evacuated, using the nearest available exits. Please proceed in an orderly manner and follow the directions of Doorkeepers or security staff.

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[Madam Deputy Speaker (Caroline Nokes)]

Before I call Jonathan Brash to conclude his speech, the remaining Members will have a time limit of three minutes.

I call Jonathan Brash.

[Mr Brash]

As I was saying, I welcome the Government’s commitment to leasehold reform, but Ministers must ensure that estate management companies are not treated as an afterthought. The Leasehold and Freehold Reform Act 2024 provides important powers that have not yet been brought into force, so I urge Ministers to do that. Estates do need to be managed, but we should go back to how they were managed: by local authorities. That is the way to truly fix the system: ensure that every estate is adopted by every council and drive these estate management companies into the dust where they belong.