Oral Answers to Questions

John Nicolson Excerpts
Monday 17th October 2016

(8 years, 2 months ago)

Commons Chamber
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Martyn Day Portrait Martyn Day (Linlithgow and East Falkirk) (SNP)
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8. What steps his Department is taking to ensure that personal independence payment assessments are undertaken fairly and appropriately.

John Nicolson Portrait John Nicolson (East Dunbartonshire) (SNP)
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10. What steps his Department is taking to ensure that personal independence payment assessments are undertaken fairly and appropriately.

Christina Rees Portrait Christina Rees (Neath) (Lab/Co-op)
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21. What steps his Department is taking to ensure that personal independence payment assessments are undertaken fairly.

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Penny Mordaunt Portrait Penny Mordaunt
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I start by pointing out that PIP is a vast improvement on what went before. It is a more targeted benefit and it takes into account a whole raft of other conditions, such as mental health and sensory conditions, not just physical disability. It is a vast step forward in that respect. We cannot rest on our laurels, however. We must continually improve, and there is a robust improvement process, based on user and claimant feedback, which looks at the assessment and also at record keeping and a raft of other areas.

John Nicolson Portrait John Nicolson
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Let us examine that claim. My constituent Leila Kennedy lives with dwarfism, and her Motability car was removed from her after a PIP assessment. She had to use public transport, which she was unable to do, and she lost her job as a result. Does the Minister really think that Government policy is delivering compassionate outcomes in such cases?

Penny Mordaunt Portrait Penny Mordaunt
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I hope that the hon. Gentleman will write to me with further details of that case. Under PIP, more people are entitled to use the Motability scheme, but clearly we want to make sure that any decision taken on a PIP assessment is the right one. A key part of that, as we know from looking at cases that have been overturned on appeal, is getting the evidence submitted earlier in the process.

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Penny Mordaunt Portrait Penny Mordaunt
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I am sorry to hear that. If the hon. Lady writes to me, I shall look into it further.

John Nicolson Portrait John Nicolson (East Dunbartonshire) (SNP)
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T1. If he will make a statement on his departmental responsibilities.

Damian Green Portrait The Secretary of State for Work and Pensions (Damian Green)
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I am pleased to update the House on our continued efforts to support disabled people to access essential services and support more easily. Last month we launched a new digital service for Access to Work, so people can now apply online, making the application process quicker, more convenient and more efficient. Statistics published today show that already around 500 people a week are now making claims online, on average taking less than 20 minutes to complete a claim—a huge improvement from the delays and difficulties many experienced with the old system.

John Nicolson Portrait John Nicolson
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I am glad that the Secretary of State feels so complacent. Only weeks ago the House was assured that tax credit cases would be expedited as a matter of urgency, but claimants are still waiting for weeks without their cases being resolved. The Secretary of State’s Department is responsible for dealing with child poverty. Will he tell us what he will do to push the system forward and make it work?

Damian Green Portrait Damian Green
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I am happy to assure the hon. Gentleman that I absolutely take the point that the system is not perfect, and, one suspects, will never be perfect, but, as I have said, we are taking steps to improve it in every area. The hon. Gentleman mentioned child poverty. As I have said before, there are many thousand fewer children in poverty than there were in 2010. Overall, there are 300,000 fewer people in poverty than there were then, and there are 100,000 fewer working-age adults in poverty. I hope the whole House agrees that work is the best route out of poverty, and that using the benefits system to try to help people into work is the best thing that we can do for them in the long term.