Asked by: John Milne (Liberal Democrat - Horsham)
Question to the HM Treasury:
To ask the Chancellor of the Exchequer, what assessment he has made of the readiness of HMRC-recognised bridging software and agent software for Making Tax Digital for Income Tax ahead of the April 2026 mandation date for taxpayers with qualifying income over £50,000; and what recourse is available to taxpayers who are unable to source compliant software in time through no fault of their own.
Answered by James Murray - Financial Secretary to the Treasury and Paymaster General
HMRC has worked extensively with software developers, agents and representative bodies to support the development and testing of compatible software products.
There is a range of products available, including solutions designed for agents and customers with different budgets and needs, and including free products supporting those with simpler affairs. Information on compatible software is available at: https://www.gov.uk/guidance/find-software-thats-compatible-with-making-tax-digital-for-income-tax
Customers who experience difficulties meeting their obligations should contact HMRC. HMRC provides a range of support to help customers comply with MTD Tax Digital for Income Tax requirements and considers individual circumstances where appropriate.
Asked by: John Milne (Liberal Democrat - Horsham)
Question to the Ministry of Justice:
To ask the Secretary of State for Justice, a) when did the department last make a review of staffing adequacy with regard to the Probate Service telephone service and b) when is the next review due.
Answered by Alex Davies-Jones - Parliamentary Under-Secretary (Ministry of Justice)
HM Courts & Tribunals Service flexibly deploys probate staff across administrative work and call handling. Service performance is monitored daily, with resources moved between areas to manage demand and balance call answering with grant production.
Increased demand for probate can mean that waiting times for calls can, during certain periods of the day, be longer than HM Courts & Tribunals aim to provide and the service is reviewing what further steps can be taken to reduce waiting times whilst maintaining grant production levels.
Asked by: John Milne (Liberal Democrat - Horsham)
Question to the Ministry of Justice:
To ask the Secretary of State for Justice, what steps he is taking to improve efficiencies in the probate system specifically pertaining to phone waiting times.
Answered by Alex Davies-Jones - Parliamentary Under-Secretary (Ministry of Justice)
HM Courts & Tribunals Service flexibly deploys probate staff across administrative work and call handling. Service performance is monitored daily, with resources moved between areas to manage demand and balance call answering with grant production.
Increased demand for probate can mean that waiting times for calls can, during certain periods of the day, be longer than HM Courts & Tribunals aim to provide and the service is reviewing what further steps can be taken to reduce waiting times whilst maintaining grant production levels.