Phone Theft

Debate between John McDonnell and Dawn Butler

Thursday 3rd July 2025 Commons Chamber

[Dawn Butler]

I thank my hon. Friend for that important intervention. That is the thing: until we ensure that our streets are safe, we must ensure that people are acutely aware of what is happening. I find myself sometimes tapping people on the shoulder and saying, “Excuse me, can you move your phone from your back pocket? You might get pickpocketed.”

I feel that the manufacturers use this as part of their business model. They know that once a phone gets stolen, its owner will go and buy another phone, and phones currently operate on a monopoly. I do not know if anybody has ever tried to switch from an iPhone to a Samsung as I did—oh my goodness; it is like they do not want you to switch over. Even from Android to Android, it is difficult to move over the data. Mobile phone companies know exactly what they are doing. Thank God for USB-Cs, because iPhone chargers used to change with every upgrade, so people ended up forking out more and more money.

We need to hold the manufacturers to account because they make enough money and enough profit. We have to get to a stage where we are putting people and the safety of our citizens first.

London is one of the greatest cities on earth and we want Tories to come—not Tories, but tourists. [Laughter.] Tories are obviously welcome too, even though they are not here today. We want tourists to come to London to sample the art, the culture and the inclusion. We do not want to go around warning them about their mobile phones. Over 700 phones were also stolen from Departments, so the Government should have a vested interest in this because it will cost taxpayers money to replace those phones.

We can redesign mobile phones so that nobody wants to steal them. I do not know if people are old enough to remember—although there are a few in the Chamber today—when car radios used to be stolen out of cars. We combated and stopped that crime by building the radios into the cars so they could not easily be snatched out.

[John McDonnell (Hayes and Harlington) (Ind)]

I just want to throw something else at the debate around the insurance issue. Many say, “You should be covered by insurance.” My phone was stolen last November. It was classic: I got bumped into in a big crowd and did not realise. I then recognised the theft and did “find my phone”. It was in north London, so I contacted the police, but they do not investigate after an hour because they say it is gone. I said, “I have the personal numbers of the whole of the Cabinet there, so that might cause a bit of a problem.” I then claimed on the household insurance and was covered, but then the insurance company would not renew my cover. That just adds to the problems all the way through. Everyone seems to be making a profit out of it, apart from us.

Financial and Social Emergency Support Package

Debate between John McDonnell and Dawn Butler

Wednesday 25th March 2020 Commons Chamber

[John McDonnell]

I will come on to the issue of repatriation, but let me mention it now. All of us now have constituents contacting us about their loved ones who are not able to come home. We need clarity about what support is available and can be given. If it requires emergency measures, let us undertake them, because people are now deeply worried and isolated.

[Dawn Butler]

I do hope this is not my right hon. Friend’s last outing at the Dispatch Box. I very much thank him for writing two Labour manifestos; a lot of that is being carried out today. He talks about this being a war and the Government talk about it being a war. If it is a war, is it not right that we should be sending in our doctors and nurses with the protective equipment they need to fight that war?

[John McDonnell]

I welcome some of the reassurances that we have heard from the Prime Minister and others today, but I have watched the interviews with individual doctors about the risks that they have taken. They are heroes and heroines, but they should never have been put in a position where they took those risks in the first place.