(13 years, 10 months ago)
Commons ChamberThe hon. Gentleman needs to appreciate that we are not considering some future project—the advice line exists. It was used by 600,000 people last year and it is getting something like a 90% satisfaction rating. Poorer people can be called back so that they do not pay for the call. Those who live in remote areas often greatly appreciate the telephone call, and those who are disabled also much appreciate having access by telephone. I take the exact opposite position from the hon. Gentleman and say that the advice line will help vulnerable people.
Does the Under-Secretary accept that restricting advice on housing matters could result in more homelessness and additional costs to homelessness budgets in local authorities?
No, I do not, because we are not proposing to remove legal aid when imminent homelessness is a possibility. Legal aid will be retained in that situation.