(9 years, 10 months ago)
Commons ChamberThe Home Secretary told us yesterday that the measures she has taken to deal with bureaucracy have saved 4.5 million hours of police time. If I may say so, that is a classic volume measure; it would be fascinating to understand how her officials arrived at it. I wonder whether the Minister is familiar with the work of Professor John Seddon. In his book “The Whitehall Effect”, he describes the phenomenon of “failure demand”; how many cost-cutting initiatives, such as setting up single call centres and outsourcing back office activities, can lead to failure demand, a constant inability to recognise and respond to the real problem while encouraging a referral culture and repetition of largely useless actions. Those effects are rarely spotted by the consultants who advise on the changes, because they measure their work in terms of volume—the volume of calls made or answered within a specified time, and the estimated hours saved. Volume does not measure problems solved or the quality of engagement, but rising failure demand leads to decreasing police efficiency. Would the Minister care to look at that as he considers the measures that he is taking forward?
As the Minister demonstrated earlier today, the Government are quick to tell us that crime is falling, and it is true that the most recent statistics show a continuing and welcome fall in many traditional crimes but, as we have heard, they also show a rise in violent crime, rape and sex offences, and an alarming and perhaps still under-recorded rise in fraud, identity crime and cybercrime. These serious crimes need to be tackled, and the changing face of crime needs to be considered. As the hon. Member for South Dorset (Richard Drax) told us, crime is changing, and when we look at the crime figures and contemplate police budgets, we need to bear in mind that crime is not a static phenomenon.
Our police forces need to reconfigure some of their activities in order to respond to these new types of crime. That is much harder in an environment where the preoccupation is the constant search for cuts. As the largest force outside the Met, the responsibilities of the West Midlands force are enormous. I pay tribute to the amazing job that the force does, but I worry that it may be approaching the limits of what we can reasonably expect of it. It has seen £126 million cut from its budget over the past five years, with a further £100 million of cuts still to come if the Chancellor is able to make good his promise of another five years of austerity for vital public services.
The west midlands is hit doubly hard because it has a very low council tax base and therefore a very low police precept—the second lowest in the country. That means that we are more reliant on central grant than some other areas, and consequently the policy of flat rates cuts has a disproportionate impact on us. For example, whereas central Government provide 86% of the West Midlands police budget, other areas are reliant on grant for only about 49%.
My hon. Friend is making a very interesting and important argument to the House. Does he accept that our position in south Yorkshire is similar to his in the west midlands, with exactly the same financial bind? Since 2010 the South Yorkshire police have faced cuts in excess of £30 million. In south Yorkshire, as in the west midlands, we are seeing the hollowing out of neighbourhood policing and the closure of local police stations such as Rawmarsh and Wath, and this is setting back a generation of progress over the previous decade.
Indeed. The effect of disproportionate cuts is that some areas, often areas with higher levels and different types of crime, are taking a much harder hit. As a result of what the Government are doing, we in the west midlands are losing about 22% of our funding, as opposed to about 12% in Surrey. Given that, as in my right hon. Friend’s area, we have higher crime rates and more complex policing needs, it is hard to see how anyone could regard that as fair or just.
In the west midlands the position is made worse by the continued use of formula damping. If the west midlands was paid grant according to formula needs, we would receive a further £43 million. I recall attending a meeting with the then Policing Minister over three years ago—I think my hon. Friend the Member for Birmingham, Erdington (Jack Dromey) was also present—when the then Minister promised to take that factor into account. I know the Government are into re-announcements, but here we are, more than three years later, and the Minister tells us today that he is going to review the police formula. I think we have been here before. We want to know when we will see some action to address the unfairness. Of course, as the Minister was making that announcement, his hon. Friends were getting to their feet to say, “Don’t make any changes that will affect the situation that we are benefiting from.”
(13 years, 9 months ago)
Commons ChamberDoes my right hon. Friend agree that there is room for reform, but not room to risk the GP-patient relationship? Dr Gerada and the Manchester business school have both highlighted that there is a risk that bonuses and profits could be put above diagnoses and treatment.
My hon. Friend is right: this reorganisation and legislation leave no part of the NHS untouched. One big concern is that when GPs are making both rationing and referral decisions at the same time, patients will start to ask whether their GP is making a judgment about their treatment in their best interests or in the best interests of his or her budget and consortia business. That can hit at the trust at the heart of the patient-doctor relationship.