Universal Credit Work Allowance

John Glen Excerpts

Wednesday 6th January 2016 Commons Chamber

[Dr Whiteford]

Lots of think-tanks and non-governmental organisations have been queuing up to point out that this measure removes work incentives. It strikes me that increasing the work allowance would be a far more progressive measure than, for example, raising the personal tax allowance, which benefits higher-rate taxpayers such as ourselves far more than anyone in low-paid work.

The cuts to the universal credit work allowances are being introduced via the Universal Credit (Work Allowance) Amendment Regulations, which a Delegated Legislation Committee considered last November under the negative resolution procedure. My hon. Friend the Member for Glasgow South West (Chris Stephens) opposed the cuts at the time, because it was clear to him, as it was to me, that reducing the amount that a household can earn before universal credit starts to be reduced would hurt low-income families in certain circumstances very badly indeed, and would remove work incentives for those households.

It causes me great concern that, instead of being fully debated here in the Chamber, the changes were enacted through delegated legislation without the scrutiny that their consequences merited. As far as I am aware, the Department for Work and Pensions has yet to produce a proper impact assessment of the changes to the work allowance, so we are very much dependent on external bodies for worked impact analyses. I would be grateful if Ministers said today that they will publish an impact assessment, particularly given that the Social Security Advisory Committee has expressed concerns about the adequacy of the evidence base for evaluating the changes. We can get up in this Chamber and spout as much hot air as we like, but if we lack the proper evidence or use the evidence so selectively to back up only our arguments, we really will fail the people who depend on the support of our social security system.

In late December, the Social Mobility and Child Poverty Commission said that

“the net impact of changes to universal credit...on work incentives is largely negative due to significant reductions in the generosity of work allowances.”

It pointed out that claimants who pay income tax will keep only 24 p in every extra pound they earn. They would need to earn an extra £210 a week to make up the losses from a reduced work allowance—a staggering rate of marginal taxation that makes a mockery of the notion that any work incentives will be left in universal credit. Incidentally, it is important to get away from the false idea, which has been creeping into today’s debate, that there are taxpayers and then there are people on benefit. Work allowances are for people who are working—the clue is in the name—in low-paid jobs.

[John Glen (Salisbury) (Con)]

I have been listening carefully to the hon. Lady. She says that it is very important that the full data and the alternatives are exposed. Will she set out the cost implications of going down the route she would prefer, and explain how it would be affordable?

[Dr Whiteford]

I will happily do that. Before the general election, the Scottish National party set out in some detail its fully costed alternative to austerity. We were keen to point out that austerity is a choice. We can balance the books without austerity and release £140 billion for investment in public services. That would be a much fairer and more economically sensible way of doing business. I refer the hon. Gentleman to our manifesto.

[John Glen]

rose—

[Dr Whiteford]

I will not give way again. The hon. Gentleman might be interested to know that in our manifesto we proposed increasing work allowances by 20% to create the exact incentive that the Government say that they want to create while, at the same time, pulling out the rug from underneath it.

[John Glen]

rose—

[Dr Whiteford]

No, I will not give way again, because I want to make some progress. I may give way again a little later in my speech, but I am conscious of time.

The Commission on Social Mobility and Child Poverty also pointed out that a single parent working full-time on the minimum wage and receiving no help with housing costs would lose £50 a week. In what fantasy world does that amount to making work pay? Many parents who are working hard, and struggling to support themselves and their families, will find themselves substantially worse off.

There is enormous complexity around the impact of the cuts to the work allowance. There is a range of factors, including the number of adults in the household and whether or not housing costs are included. As has already been said, single parents and the self- employed are likely to be among those worst hit, but it really will depend on individual circumstances. However, the IFS points out that there will be more losers than winners under these changes, and the Resolution Foundation estimates that working families with children on universal credit will be, on average, £1,300 a year worse off by 2020. The IFS estimates that, overall, 2.6 million families across the UK will be worse off by an average of £1,600 a year. Let us not pretend any more—either to ourselves or to the public—that universal credit will create work incentives and tackle in-work poverty. It will not. For most of the people affected, it will make things worse.

--- Later in debate ---

[Stephen Timms (East Ham) (Lab)]

I think that universal credit is a sensible idea. It has potential to make the system simpler and in particular to make it clearer to people what their financial position will be if they move from unemployment into work. We have always said that the idea is sensible. It is not a panacea—Ministers frequently tell us it is a solution to the problems, even though it is not—but it is a helpful step.

The delivery of universal credit, however, has been a shambles. It went very badly wrong right at the start. Ministers accepted terrible advice about how long it was going to take. Page 34 of the July 2010 Green Paper, “21st Century Welfare”, stated:

“The IT changes that would be necessary to deliver”

universal credit

“would not constitute a major IT project”.

How anybody persuaded themselves that replacing the entire benefits system was not going to constitute a major IT project is beyond me, but that was the naivety that underpinned the leadership of the project at the outset.

Warnings from Labour Members and others were cheerily waived aside and it was not until September 2013, when the National Audit Office first reported on the issue, that some shafts of light were trained on what was really going on. The NAO said that

“the programme suffered from weak management, ineffective control and poor governance”,

and it was absolutely right.

[John Glen]

Does not the right hon. Gentleman agree that, during his distinguished spell in government, a considerable amount of taxpayers’ money was wasted on IT projects and that, as of now, those lessons have been applied and significant, incremental progress is being made in the delivery of this important reform?

[Stephen Timms]

Unfortunately, we were told in 2010 that the lessons from all those problems had been learned and that things were going to be different, and that is true, because now we have not one, but two major IT projects for universal credit—the live service and the digital service—both under way in parallel. No one has yet told us when those two different systems will be brought together, and undoubtedly large sums of money are being wasted.

I want to spend a couple of minutes addressing the question of just how far behind schedule universal credit is now. If the Secretary of State had spoken at the beginning of this debate—as he should have done, as my hon. Friend the Member for Pontypridd (Owen Smith) correctly pointed out—he would have told us that it was on track, because that is what he always says. The Office for Budget Responsibility, however, pointed out at the time of the autumn statement that the project has been

“substantively delayed on at least three separate occasions”,

so just how far behind is it?

When the project started, we were told that transition to universal credit would be complete by 2017—an absurd claim, but that is what was said. Back in 2012, the belief was that transition would take five years from that point. Having failed to deliver on that date, Ministers have refused to announce a revised date; it is a question, I think, of once bitten, twice shy. The autumn statement, however, indicated that the Government now expect—the hon. Member for Banff and Buchan (Dr Whiteford) was correct to make this point in her speech—the roll-out to be completed by 2021. Therefore, exactly as in 2012, the Government in 2016 now expect the roll-out of universal credit to take another five years from that date. The completion date has gone back four years in the last four years.

Is it unfair to allege, therefore, that universal credit is running four years late? Let us look at a couple of other milestones, not just the completion date. On 1 November 2011, the Secretary of State published a press release that said:

“Over one million people will be claiming Universal Credit by April 2014 Work and Pensions Secretary…announced today”.

April 2014 was nearly two years ago and 1 million people are not receiving universal credit; the latest figure is 155,000. The OBR now expects that the figure will be 1 million by April 2018, so that milestone is also four years late.

Let us look at another example. On 24 May 2012, the Secretary of State announced in another press release— I always used to read them avidly—that

“all new claims to the current benefits and credits will be entirely phased out”

by April 2014. Again, the Department has not been willing to announce when it now expects all new claims to the existing benefits and credits to be phased out, but in a very helpful note, to which my hon. Friend the Member for Pontypridd referred in his opening speech, the House of Commons Library has worked out, by reading between the lines of opaque statements by Ministers, that new claims for legacy benefits are expected to be closed down by June 2018. That milestone is a bit more than four years late compared with what we were originally told. We can confidently say, therefore, that universal credit is at least four years late. It will undoubtedly slip further and I am equally certain that the Secretary of State will continue to tell us that it is on track.

The management has been a shambles and we have still not been told about key outstanding policy issues. Which recipients and claimants of universal credit will be entitled to free school meals for their children? We have been waiting for an answer to that question for more than five years, but we still have not been told. It makes an enormous difference, because the answer we expect the Government to give will introduce a huge new cliff edge to the social security system. It will be far worse than anything in the prior system, even though the whole point of universal credit was to get rid of such disincentives.

I want to pick up on the points so well made by my hon. Friend in his opening speech about the way in which the changes to universal credit since it was first announced are undermining so fatally its objectives. In the early debates, the Secretary of State used to make a lot of the fact that universal credit was going to cost more than £2 billion more than the previous system, but that is not true anymore—it is now going to cost £3.7 billion a year less. That has been done by eroding the work incentives that were supposed to be the whole point of doing it in the first place.

The whole House has accepted that it would have been wrong to go ahead with the tax credit cuts, which would have had a huge impact on and reduced the incomes of working families on modest incomes. There would have been a reduction of £1,000, £2,000 or £3,000 a year for those with a household income of £20,000 a year. The whole House accepts that that would have been wrong, and yet the Government are going ahead with precisely those cuts for the relatively small number of people—there are, I think, 50,000 of them at the moment—who are in work and claiming universal credit. If we have all accepted that it is wrong to impose such draconian cuts on the incomes of working families who are claiming tax credits, why is it right to go ahead with precisely the same cuts, which will have a huge impact, to the incomes of working families in receipt of universal credit? I intervened to ask the Minister that question three times. Each time he told us that he would come to it later in his speech. Unfortunately, he never got there. If he is able to explain to us how that can be right, I hope that he will do so.

My hon. Friend the Member for Pontypridd is right to say that all the way through the process of universal credit, we have been told that there would be transitional protection, yet this group of 50,000 working people, who are already receiving universal credit, will suffer enormous cuts in their incomes in April because of the changes to the universal credit work allowance. That cannot be right and the Government need to change their mind.

--- Later in debate ---

[John Glen (Salisbury) (Con)]

It is privilege to contribute to this debate, which I think goes to the heart of this Government’s approach to reform of our society. Universal credit will, I believe, be the critical measure of success for this Government. In the wake of the debate on tax credits, it would be easy to be distracted by how significant universal credit is. Time and again, it has been shown that well-worn problems with our current welfare system cannot be solved by tinkering at the edges of the previous welfare system. As a member of the Select Committee on Work and Pensions, I have listened to representations about benefit delivery, welfare to work and tax credits, and I believe it makes absolute sense to have radical reform across the benefits system.

Universal credit achieves three core aims. The first is making benefits more like being in work through monthly payments, getting rid of the distinction between benefits such as working tax credits and jobseeker’s allowance and removing the need for reapplication. Secondly, piggy-backing on PAYE via real-time information will deal with a vast number of benefit delivery issues that successive Work and Pensions Committees have addressed. Finally, there is benefit simplification by addressing benefit delivery and helping claimants, who quite reasonably find it difficult, to work out what they are entitled to. This effort has been launched by this Government and particularly by the Secretary of State for Work and Pensions who has been in post determinedly for five and a half years, battling those who have been cynical about the necessary adjustments he has had to make.

In my previous employment, before I became a Member, I worked in an IT consultancy firm. I recall it winning a contract under the previous Government to deliver a significant project for the NHS. A few years later, however, I saw several billion pounds being written off because that project was not run properly. However, I do not particularly want to make a party political point about this issue because it is incredibly difficult for any Government to deliver complex IT systems.

This Secretary of State has shown admirable determination in the face of great cynicism and a lack of clarity from the Opposition about what exactly should be delivered. Are the Opposition in favour of universal credit? Are they in favour of it only if it works within a timescale that they think is politically expedient; or do they have a credible, well thought through alternative that will deliver the quantum of savings to which they committed in their manifesto?

I listened carefully to the speech by the hon. Member for Banff and Buchan (Dr Whiteford), who quite reasonably said that we must look at the detail and not make grand statements. We must, however, also recognise, as my hon. Friend the Member for Hertsmere (Oliver Dowden) pointed out, that there would be major consequences of not making the changes that we have set out and not delivering the savings on which this Government have based their projections for our public finances.

We do not need to be distracted by the speed of universal credit delivery; we can be positive about the progress that has now been made. The DWP announced before Christmas that universal credit is now in three quarters of jobcentres. It is my expectation, based on the evidence I have seen, that everything is moving in the right direction towards full delivery of universal credit within the timescale that has been set out.

This Government’s legacy will be enhanced by the fact that universal credit is not a stand-alone measure. The reforms of the personal allowance, the national living wage, rising wages, economic growth delivering record numbers of jobs, the simplified benefit system and the detail of work coaches helping those who need assistance will provide a compelling legacy. I regret the fact that the Opposition have brought this motion before the House today; it is misguided, and I shall vote against it.