Lord Cryer
Main Page: Lord Cryer (Labour - Life peer)Department Debates - View all Lord Cryer's debates with the Home Office
(2 years, 1 month ago)
Commons ChamberMy hon. Friend is absolutely right. There are almost as many hotels in use in Stoke-on-Trent as in the whole of Scotland, bar the city of Glasgow. Fair and equitable distribution involves Scotland paying its fair share. We are acutely aware of the concerns of my hon. Friend and her colleagues in Stoke-on-Trent. I met the leader of Stoke-on-Trent City Council last week to hear them directly. We will do all we can to support them.
In the past decade it was normal to write to the Home Office about an immigration case and get a reply within six weeks. That went up to 10 to 12 weeks. It is now running at three to four months—not to get a decision, just an initial response. How sustainable is that?
I am always happy to take up cases for right hon. and hon. Members. I would just say, however, that the Home Office’s standards for visa applications are now back in line with its customer service standards. A large number of staff were taken off those cases in order to support the Homes for Ukraine and other humanitarian schemes, which I am sure the hon. Gentleman would agree with, but the service standards are now being met.